The jade bought in the mall is suspected to be a fake, so you can return it, but you need to follow the following steps!

First of all, take the purchased jade to a professional appraisal institution with national certification qualification for testing, and the institution will issue an appraisal certificate. Whether it is true or not, there will be authoritative conclusions on the appraisal certificate. You can't rely on your own doubts, you must have authoritative evidence to prove fakes.

Collect shopping vouchers, such as store receipts, invoices, receipts, etc. , you can confirm that it was bought in the mall. Then go to the mall to negotiate with the testing certificate of the authoritative organization.

If the return cannot be negotiated, you can call the local consumer hotline 123 15 or complain to the local administrative department for industry and commerce, and the third party authorized by China will intervene in the return.