2、? There is no difference between "valuables" and "general goods" in legal provisions. As long as it is a commodity, it should abide by the Consumer Protection Law of People's Republic of China (PRC).
3. According to the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, the specific provisions are as follows:
(1) Article 2 The rights and interests of consumers who purchase or use commodities or receive services for their daily needs are protected by this Law; Matters not specified in this Law shall be protected by other relevant laws and regulations.
(2) Article 3 Business operators shall abide by this Law when providing consumers with the commodities they produce and sell or providing services; Where there are no provisions in this law, other relevant laws and regulations shall be observed.
(3) Article 24 If the goods or services provided by business operators do not meet the quality requirements, consumers may return them according to the provisions of the state and the agreement of the parties concerned, or require business operators to fulfill the obligation of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If it does not meet the statutory conditions for terminating the contract, it may require the operator to fulfill the obligations of replacement and repair.
Where goods are returned, replaced or repaired in accordance with the provisions of the preceding paragraph, the business operator shall bear the necessary expenses such as transportation.
(4) Article 25 Where an operator sells goods through the Internet, television, telephone or mail order, consumers have the right to return the goods within seven days from the date of receipt, without giving reasons, except for the following goods:
(1) ordered by consumers;
(2) Fresh and perishable;
(3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online;
(4) newspaper delivery.
In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase are not returned without reason.
The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.
Extended data
In order to protect the legitimate rights and interests of consumers and regulate the behavior of operators of yellow platinum jewelry and jewelry and jade jewelry, these measures are formulated in accordance with the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, the Law of People's Republic of China (PRC) on Product Quality, the Measures of Zhejiang Province for Implementing the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, and relevant laws and regulations.
Operators engaged in yellow platinum jewelry and jewelry and jade jewelry in Zhejiang Province shall bear the responsibility of "three guarantees" in accordance with these measures if there are quality problems in the products they sell.
The present Measures implement the principle that the seller is responsible for the "three guarantees", and the contracts concluded between the seller and the producer, the seller and the supplier, and the seller and the repairer do not exempt the "three guarantees" responsibilities and obligations stipulated in these Provisions.
China Municipal Government Legal Information Network-People's Republic of China (PRC) Consumer Rights Protection Law