Looking back on 20xx, there are too many perfect memories. I have worked in xx for 20xx years, but I have only studied for X years, and I deeply feel my self-improvement. However, there are still many problems and shortcomings in dealing with problems and working methods, but I believe that with the help and encouragement of leaders, I will definitely have a more perfect tomorrow.
I. Summary and Analysis of Sales Work
In the position of sales consultant, first of all, I want to thank one person, that is, the manager of our sales department. I am very grateful to him for his help in my work. Although I have worked in the sales department for more than a year, I am very lacking in sales experience and work confidence, so my work can be said to be difficult to start. At the beginning of the year, under the leadership of the manager, I negotiated with the customer and analyzed the customer's situation. When I encountered difficulties in the sales process, I always thought of him, so my sales performance and skills were basically improved in X.
Second, the adjustment of professional mentality.
A salesman's day should start at the first sight in the morning. Every morning, I will wake up from the cheerful and radical alarm, and then greet the day's work with full energy and joy. If I am not as experienced as others, then I am more patient than others; If I don't have as many lists as others, then I am better than others.
Development of key customers. I want to say there: I want to treat class B customers as class A, so that I can have one more class A than others, and one more class A will give me one more chance. Visit customers at least twice a week. I think attacking customers is the same as setting goals. First of all, we should focus on becoming customers. Only in this way can we achieve results. When the key customer approves, I will shift my energy to the second key customer.
Third, the shortcomings in self-work.
In the sales work, some people are eager to clinch a deal, which not only affects the development of self-sales business, but also undermines self-confidence. I think I will abandon these bad practices in my future work, study hard and improve my sales skills as soon as possible.
In the year of 20xx, I will, as always, work harder on the basis of last year's work in accordance with the requirements of the company and carry out the work in the year of 20xx in an all-round way. This work is formulated as follows:
1. For old and regular customers, we should always keep in touch and stabilize the relationship with customers.
2, because of the purchase restriction, you need to shake the number to buy a car, so you should cherish customer resources more.
If you want to have good performance, you must strengthen business study, broaden your horizons, enrich your knowledge and adopt diversified sales methods.
Fourth, this year, I have the following requirements for myself.
1. Make every effort to achieve the sales target every month.
2, weekly summary, big knot once a month, see what mistakes in the work, timely correct next time.
3, to know more about the customer's status and needs, and then make preparations, it is possible not to lose this customer.
4. Don't take an explosive attitude towards customers. You must treat every customer who enters the store with the service concept of xx, and love you more than you think.
We should constantly strengthen our business study, read more books, consult relevant information on the Internet, communicate with our peers and learn better methods and means from them.
6, and other employees of the company should have good communication, team consciousness, more exchanges and discussions, in order to continuously improve business skills.
7. For this year's sales task, I will try my best to complete the task and create more profits for the company.
Chapter II: Five Selected Sales Personal Work Summaries I. Work Summary
During this period, the sales volume set by the company for us was X yuan, and my personal sales volume was X yuan, which fulfilled the sales task set by the company and exceeded X%. I am actually quite satisfied with this achievement, because I have made some progress compared with the previous stage, but I still lag behind other colleagues, so I still can't be proud. I should continue to improve myself.
During this time, I also learned some sales skills, and I also understood that applying these sales skills to my work is of great help to my work. At least compared with before, my sales have increased a lot, so I want to learn more sales skills and use these skills to help me increase my sales.
I also summed up the reasons for my sales failure during this period. Some did not consider the actual needs of customers, and some failed to persuade customers to buy our products. After knowing the reasons for my failure, what I have to do is to improve myself from these two aspects, and then don't lead to sales failure because of these two reasons.
Second, the promotion plan
In the next stage, my plan to improve my working ability is mainly based on the following three aspects:
1. Learn more sales skills and communication methods with customers, so as to improve your working ability and increase sales. Learn from excellent colleagues, see how they sell the company's products, and find some experience from them.
We should recommend suitable products according to customers' needs, not according to the sales commission, so as to increase the proportion of our own sales success. Only the products that customers need will have the idea of buying.
3, after the failure, reflect on the reasons for this failure, and then do not make the same mistake again, you can reduce the number of failures. In this way, I can accumulate some experience for myself. Sales is a profession that needs experience.
I believe that I can make progress in this job, and I also believe that I will become an excellent salesperson. After that, I will continue to work hard to increase my sales on the basis of the present.
I joined the company on XX, XX, XX. According to the needs of the company and my own choice, I am currently working as a sales assistant in the store.
The enterprising cultural atmosphere of the company made me quickly enter the leading role in my work. It's like a new car running in. A good driver will shorten the running-in period of a new car, and will protect it well and make it perform well. Our company is an excellent driver, and the new employees are new cars, so they need to go through the running-in period. Under the leadership of the company, I will be more strict with myself, and at the same time I will forge ahead, unite my colleagues and do a good job in our relationship. In the work, we should constantly learn and accumulate, constantly ask questions, solve problems and constantly improve ourselves, so that the work can be completed faster and better. I believe I can do a good job, become a member of the outstanding xx people, and live up to the expectations of the leaders.
In the past X years, with the enthusiastic help and care of company leaders and colleagues, I have made necessary progress. Generally speaking, I think I still have the following shortcomings and deficiencies:
First, ideological individualism is strong, random, not open-minded, not modest and prudent, absolutely respectful and obedient;
Second, sometimes the ability to do things is not enough, and words and deeds do not pay attention to self-discipline;
Third, the initiative of the work is not enough, the foresight and creativity of the work are not enough, and there is still a necessary distance from the requirements of the leaders;
Fourth, the abnormality in business knowledge is that the sales experience is not solid enough.
I deeply realize that it is very important to have a harmonious team, and an enterprising and imposing company and leader are the driving force for employees to move forward. The company has given me such a stage to play, so I cherish this opportunity more and do my best for the development of the company.
I am serious, careful and have a strong sense of responsibility and enterprising spirit, diligent and unremitting, and have great enthusiasm for my work; Cheerful personality, willing to communicate with others, good and skilled communication skills, strong teamwork ability; Strong sense of responsibility, truly complete the work assigned by the leader, be able to work with colleagues in the company, get along well, and cooperate with the heads of various departments to successfully complete all the work; Be brave in learning new knowledge and skills, pay attention to self-development and improvement, and use off-the-job training and study to improve self-comprehensive quality at ordinary times. At present, I am studying college courses by myself, and I plan to take the national higher education self-study exam, so as to apply what I have learned in the future and develop and improve together with the company.
When I came to work there, what I gained was nothing more than the great improvement of my professional quality, ideological realm, professional quality and working ability, which also inspired me to keep forging ahead and improve in my work. I understand that the perfect tomorrow of the enterprise depends on everyone's efforts to create, and I believe that with the joint efforts of all employees, the perfect tomorrow of the enterprise will be more brilliant. In my future work and study, I will be more strict with myself and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will be able to make my modest contribution to the development of the company. I firmly believe that I am proud of the company today and the company will be proud of me tomorrow.
Chapter IV: Summary and Selection of Personal Sales Work 5 Time flies like water, the glorious 20xx year has passed in a flash, and a new half year has come in the busy time. In the past, there were pains and laughter, and sweat was more rewarding. Looking back on the course I have gone through in the past six months, the leaders and sisters of the company have given me enough support and help, so that I can fully feel the leadership's mind of "all rivers run into the sea" and feel the heroic spirit of the company's employees of "how can we see the rainbow without experiencing storms". Over the past six months, with the care and help of department leaders and colleagues, I have successfully completed all the work and made further progress in all aspects. This year's work summary mainly includes the following items:
I. Ideological and political performance, moral cultivation and professional ethics
Actively study political theory through newspapers, magazines and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.
Second, work attitude and hard work.
Love my job, be able to treat every job correctly and seriously, devote myself to work, serve everyone enthusiastically, abide by work discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to my post, and need to work overtime to finish the work on time, so as to ensure that the work can be completed on time.
Three. Work quality, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Fourth, experience in work.
Sales is an art. As a jewelry salesman, it is always necessary to pay attention to language skills and let customers buy satisfactory jewelry. The following are several aspects that should be paid attention to when selling:
1, welcome customers with a good mental state: when customers enter or prepare to enter the store, they will stand up politely, greet customers with a smile, or give some greetings, such as "Hello"! "Welcome".
2. Receive customers in time: When customers come to your counter, you should smile at them and try to create a relaxed shopping environment for them.
3. Fully display jewelry: Because most customers lack jewelry knowledge, it is very important for salespeople to display jewelry.
4. Take the opportunity of customers' questions to introduce as much jewelry knowledge as possible: the more jewelry knowledge customers know, the more satisfied they will be after buying. As the saying goes; "Satisfied customers are the best advertisements", "The most influential advertisements are the people around you". Therefore, timing is very important. Seize the opportunity in the whole sales process, use the questions raised by customers, and seize the opportunity to introduce jewelry knowledge as much as possible.
5. Promote the transaction: Because the value of jewelry is relatively high, it is not a small expense for customers. Therefore, before the final transaction, they are often stressed, depressed, indecisive, and even temporarily put it aside and say "look around again", which may never come back. This requires salespeople to take distracting methods to reduce the pressure on customers, such as talking about jewelry fashion to colleagues or customers' peers, and taking out several grades of jewelry boxes for customers to choose from.
Chapter V: Summary and Selection of Personal Sales Work Chapter V In the busy work, half a year passed unconsciously. Looking back on this half year's work, as every employee of xx enterprise, we deeply feel the vigorous development of xx enterprise and the spirit of struggle of xx people. The following is a summary of my work in the first half of 20xx. Please give your valuable advice.
I am an ordinary employee in the sales department. When I first arrived at the real estate, I was not very proficient in real estate knowledge and unfamiliar with the new environment and new things. With the help of company leaders, I quickly learned about the nature of the company and its real estate market. As a member of the sales department, I feel a great responsibility. As the facade and window of an enterprise, a person's words and deeds also represent the image of the enterprise. Therefore, we should improve our own quality and set high standards for ourselves. On the basis of high quality, we should strengthen professional knowledge and skills. In addition, we should have a broad understanding of the whole real estate market and stand at the forefront of the market. After this period of training, I have become a qualified salesperson and try my best to do my job well.
With the ups and downs of the real estate market, the company set up a joint venture with xx Company in 20xx, worked out a good sales plan and completed the sales work together. During this period, I actively cooperated with the employees of xx company, and under the guidance of the company leaders, I completed the formulation of the operating price, planned and completed the advertising before the Spring Festival, which laid the foundation for the sales in xx month, and finally ended with a good result of completing the contract amount of xx million yuan in xx month. After the baptism of this enterprise, I have gained a lot of professional knowledge and improved in all aspects.
At the end of 20xx, the company cooperated with xx Company, which was another major change and qualitative leap of the company. This period is mainly aimed at the sale of houses. Prior to this, the sales department implemented internal subscription and other means to lay the groundwork and create a hot scene. In the sales department, I hold two positions: sales office and accountant. Faced with the increase of workload and the systematization and normalization of sales work, the work seems heavy and moderate. At the opening ceremony, I basically have to work overtime every day to finish my work.
After more than a month of familiarity and understanding, I immediately entered the role and completed the work skillfully. Due to the huge amount of house payment, I have been cautious and serious in the process of collecting money. Now I have collected tens of millions of house payments, and all accounts complement each other without any mistakes. In addition, in the monthly work summary and weekly meeting in the sales process, constantly sum up your own work experience, find out the shortcomings in time and improve as soon as possible. In a short period of three months, the sales department cleared all the houses in the second phase and all the remaining houses in the first phase were sold out, which was inseparable from the efforts of me and other sales members.
This year is meaningful, valuable and rewarding. With the efforts of every employee, the company will have new breakthroughs and new atmosphere in the new year, and can occupy a place in the increasingly fierce market competition. Next, we will make a good work plan for the second half of the year and strive to carry out all the work better.