There was a female intern in our department who was scolded by the patient's family many times because the gauze was too heavy during dressing change. I have apologized and walked back to the office, and the patient's family still chased me to the office to scold.
It is said that she has no sense of responsibility and sympathy. If such a person becomes a doctor, it will be a social disaster. Advise her to change careers as soon as possible.
Interns are also very young and have never experienced such abuse. Then I talked back and quarreled with my family.
The intern said that every doctor came slowly in this way, and what he needed was the tolerance of his family and society. Even today's chief doctor has made mistakes.
As a result, this kind of talk back will never stop, and patients will insist on complaining to interns. The intern really almost gave up this job and kept crying and saying, it's really hard!
Later, the director of the department chatted with her privately, enlightened her and asked her to think about her initial heart when studying medicine. Think about those hard-working nights, when everyone else is sleeping and only oneself is still burning the midnight oil. Do you want to give up all those hard work?
What job should I choose when I leave the hospital? Go to work in the company? Can use all kinds of office software, in good form? Is PPT good-looking Do you want to learn these things from scratch?
Later, at dinner, the director told us about it, and everyone really felt deeply. Indeed, there are more and more contradictions between doctors and patients, and the doctor-patient relationship is becoming more and more tense, which requires doctors to have more professional skills and a more professional attitude.
At the same time, we must learn to self-regulate, otherwise we may vomit blood with patients and their families!