Each industry has its own operating characteristics and unique sales skills. Investors who run curtain industry or curtain shop. To this end, I will share with you five skills of successful sales and shopping guide for curtain shops. Please refer to them.

Five tips for successful sales and shopping guide in curtain shops 1. Create an authoritative image and tap customer needs.

Trust in product, brand, shopping guide and sales environment are four factors that determine customer trust. Among these four trust factors, product, brand and sales environment are all objectively known, and only the trust in shopping guide is subjective and has certain variability. If the shopping guide can leave a good impression on the customer in manners, comprehensiveness, image, mentality and knowledge, especially in comprehensive knowledge, can the customer have a kind of? Please check with the authorities? When you feel good, you will take a big step towards sales success.

Creating an authoritative image is only one step in successful sales. The premise of successful sales is to understand the needs of customers and successfully find the breakthrough point of sales. If you don't understand the needs of customers and sell products aimlessly, you will only fail. At the same time, how to make customers feel fresh, rather than the same statement?

Therefore, in the process of receiving customers, shopping guides should not use this kind of products that cannot touch customers' needs? Our products are of good quality and cheap? 、? Would you please look around? If this is not effective, the shopping guide should have its own carefully designed words and expressions, and gradually show its own needs in the process of customers' answers. Knowing what the customer wants, the next thing will be much easier.

Second, influence thinking and guide consumption.

Making customers want is the core of getting orders, and the influence of shopping guide on customers' thinking is the reason for this desire.

Customer demand is not the curtains of your home, but the decoration demand. What customers really want is a comfortable, safe and beautiful home. As for which brand is the tool to realize the demand, it depends on how your sales staff guides it.

Third, explain the benefits and provide proof.

In the process of selling products, do customers value product sense or product function, and are customers interested in self-expression or emotional interest?

Facing the interweaving of spiritual and emotional interests and economic and material interests, it is the key to the success of shopping guide to transform customers' needs into customers' own interests. There are many customers and different needs. They look at materials and fabrics, aesthetic effects, fabric colors and brands. Facing the different needs of customers, shopping guide can introduce formal products, extended products and core products, thus breaking the interests that customers care about. Of course, after explaining the benefits, we should use some means to strengthen the customer's feelings, that is, to provide reference or proof.

Saying is better than doing. I'll believe that when I see it. In the process of experience, let the customer verify your words and let him really believe what you say.

Fourth, interact with customers.

There are four aspects of interaction with customers, namely, expression, action, language and thinking.

The interaction of expressions is very important to the sales effect. Cold, embarrassed and formless expressions will make customers subconsciously resist and don't want to say what they want to say, while expressions of welcome, appreciation and affirmation can inspire customers, thus opening their hearts to say more needs. Who doesn't want to live in an environment of mutual appreciation and respect? A knowing smile can often be recognized by customers.

Language interaction, through their own intonation, expression content, tone, speed and other factors in the sales process to convey appreciation, encouragement, * * voice, confidence, affirmation, recognition and other information. The interaction of thinking is carried out in the process of conversation, hidden in the expression of language, that is, through the information conveyed by the other party's conversation, we can grasp the key points and conduct in-depth exchanges, so that both sides can think on a certain issue on the same track.

Interaction also requires action. A gesture of appreciation, a gesture of nodding approval, can make customers feel that they are spring breeze, while a body language describing the scene can make customers immersive.

Therefore, in the process of sales, the effect of conversation will be enhanced through expressions, language, gestures and other actions at the right time, and the conversation between customers and you will become smoother and more harmonious.

A good curtain shop salesman may need more than these sales skills, but if the four sales skills I summarized can be well used in the curtain sales process, it will help you improve the sales performance of the curtain shop anyway. Entrepreneurs may wish to give it a try.

Cultivate good sales habits. 1. Do not stop. Perseverance is one of the important factors of sales success. Most sales were made after the fifth telephone conversation. However, most salespeople stop after the first call.

Second, we must foresee the results before we start. This suggestion is very effective in finding customers and developing business. Your goal is to meet, so your wording on the phone should be designed around this goal.

Third, customer information must be completely organized. Use the computer system. The customer management system you choose should be able to record the customers that your enterprise needs to follow up well, whether it is three years later or tomorrow.

Fourth, schedule an hour every day. Sales, like anything else, requires discipline. Sales can always be postponed, and you are always waiting for a more favorable day. In fact, the timing of sales will never be the most appropriate time.

5. Change the call time. We all have a habitual behavior, and so do your customers. It is very likely to attend the meeting every Monday 10. If you can't get through to them at this time, you should learn from it and call him at other times or other days. You will get unexpected results.

6. Prepare a list before calling. If you don't prepare the list in advance, most of your sales time will have to be spent looking for the name you need. You will always be busy, always feel that you are working hard, but you haven't made a few calls. Therefore, you should always prepare a list of people who can use it for one month.

Seventh, make as many phone calls as possible. Never forget to take the time to define your target market accurately before looking for customers. In this way, the person who communicates with you by phone will be the person who is most likely to become your customer in the market. If you only call the people who are most likely to become customers, then you have reached the potential customers who are most likely to buy your products or services in large quantities. Make as many phone calls as possible within this hour. Since every call is of high quality, it is better to make more calls than less.

Eight, the phone should be short. The purpose of making a sales call is to make an appointment. You can't sell complex products or services over the phone, and you certainly don't want to bargain over the phone. Telephone sales last about 3 minutes. You should introduce yourself, your products and understand each other's needs, so that you can give them a good reason to spend precious time talking with you. The most important thing is not to forget to make an appointment.

Nine, focus on work. Don't answer the phone during sales hours, don't receive guests. Make full use of the marketing experience curve. Just like any repetitive work, the more times you repeat the work in adjacent time periods, the better it will become. Promotion is no exception. Your second mobile phone will be better than the first, the third will be better than the second, and so on. In sports, we call it. Get into the best condition? . You will find that your sales skills have not actually improved with the increase of sales time.

Ten, if the use of traditional sales time doesn't work, it is necessary to avoid the telephone rush hour to sell. Generally speaking, people make sales calls between 9 am and 5 pm. So, you can also set aside an hour for promotion at this time every day. If this traditional sales time doesn't work for you, you should change the sales time to off-peak telephone hours or increase the off-peak sales time. You'd better arrange the sales between 8:00-9:00 am, noon 12:00- 13:00, noon 17:00- 18:30.

Of course, we are not saying that sales skills are useless or harmful, just like a kitchen knife can cut vegetables and kill people. The key is how we use it. If you always wonder how to sell combs to monks and crutches and wheelchairs to able-bodied people, you will be complacent, leaving endless hidden dangers for both companies and individuals. If we can be smart, honest, professional and self-disciplined, forget the so-called sales skills, always think about the interests of customers and companies, and always put ourselves in each other's shoes from the customer's point of view, both your company and yourself will be smooth sailing.