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A Case Study of Interpersonal Relations of Secretaries
The interpersonal relationship of secretaries is the link between leaders and the outside world in business dealings. The following are some interpersonal cases of secretaries that I collected, hoping to help you.

Secretary's interpersonal relationship case 1. Xiaojie is the secretary of the general manager's office of Beijing Tiancheng Technology Development Company. This morning, she always comes back from outside with her colleague Xiao Yuan. As soon as he entered the office, the director of the office cursed Xiaoyu: How do you manage the files? Find me such and such files quickly! ? Seeing the light rain and trying to explain it, the director was even more angry and didn't give her room to speak at all. Schroeder. It's useless What's the use of raising a secretary like you? ! ? Since childhood, when has Xiaoyu been so abused? She rushed into the bathroom in tears. Xiaojie was in charge of file management before Xiaoyu, so she asked the director while looking for documents. What happened? It turned out that just ten minutes ago, the boss of the company called and asked people to send several investment letters of intent signed with Xi 'an last week. The director was the only one in the office at that time. He usually doesn't care about documents, files and other specific work, so he can't find them at the moment, and the boss flew into a rage on the phone. How on earth did you become a director? ! I don't even know where to put the file. What are you doing all day?

Xiaojie quickly found out those documents and gave them to the director. After the director sent the document back, his face became even uglier. It turned out that after he went to the boss's office, although the boss's anger was reduced a lot, he still scolded the director. When Xiaojie handed him the tea he made, he said grumpily. Why is this water so hot? How did you become a secretary? When the director took it out on himself again, Xiaojie felt puzzled. Knowing that you can't mess with the director at this time, she is far away.

Secretary's interpersonal relationship case II. Don't be fooled by cleverness. Tang Xiao is the secretary of the president's office of an electric appliance manufacturing company in a certain city. The company is a listed company. Recently, in order to achieve industrial upgrading, the company is acquiring shares in a listed biopharmaceutical company. In order to avoid large fluctuations in the secondary market, the two companies signed a strict confidentiality agreement, stipulating that only a few people can know about it. On this day, the company's vice president in charge of secret negotiations with the other party called Tang Xiao, the president's secretary, from the other party's location, saying that the negotiations had been completed, and asked Tang Xiao to send three photos of the company's legal representative (president) by express delivery to handle relevant formalities. On this day, the President happened to have a meeting in the city government, and Tang Xiao couldn't find the President's photo at the moment. Just when Tang Xiao didn't know what to do, she saw the badge hanging on her chest. She remembers that six months ago, the public relations department of the company took photos and made badges for every employee in order to implement the CI strategy, so it is estimated that the public relations department has a photo of the president. Tang Xiao calls the public relations department, and Ma Xiao, Tang Xiao's classmate, answers the phone. Xiaoma is a clerk in the public relations department. She takes pictures of everyone in the company. She said that they had a photo of the president there and promised to send it right away. When I was just relieved, Manager Hu of the public relations department called and asked what the photo was for. Of course, Tang Xiao couldn't tell him the truth, and he couldn't understand his aggressive tone, so he said smoothly: This is what the newspaper reporter asked. ? Because the president accepted an exclusive interview with the reporter of the newspaper a few days ago.

Manager Hu immediately said: No, I just spoke to a reporter on the phone, and she didn't mention it! You're not telling the truth! Why do you have to deal with newspapers and bypass my public relations department? What do you mean? Things are moving in this direction, and Tang Xiao has been unable to control the development of the situation, so they quarreled on the phone.

Case 3: generosity: accumulate as many contacts as possible. Zhou Xiao is the secretary of the general manager's office of Beijing Strait Economic and Trade Company. As soon as she went to work this afternoon, she helped the general manager pack up, because the general manager had to catch the 3: 30 plane to Shanghai for business. At this time, someone in the finance department called the general manager to complain that a company in Henan deliberately defaulted on the payment of nearly one million yuan, which was caused by a quarrel between the marketing department and the sales department. Put the phone down, the general manager said to Zhou Xiao. Find a time to understand this problem. If it is not a big problem, it can be solved by coordination. ? After the general manager left, Zhou Xiaoxian called the people in the marketing department and the people in the sales department to ask about the company's default in payment for goods in Henan. They say that the public is right and the old woman is right, but Zhou Xiao knows the basic situation clearly.

In Zhou Xiao's eyes, people in the sales department are usually very good, and rarely buy the accounts of the secretaries of the president's office and say who they are. Xiaomi? Also from the sales department, so she decided to take this opportunity to teach the sales staff a lesson and let them know? Village official? Also a cadre! So, she accepted the statement of the marketing department and asked the people in the sales department to get the million back within a week. The sales manager said it was difficult, and Zhou Xiao said, well, explain it to the boss yourself! I hope you don't treat your rice bowl as a toy! ? Of course, the sales manager knew that Zhou Xiao was cruel, but after all, he was also responsible for it, so he had to submit to humiliation and try to recover the payment within one week. But at the same time, he was thinking about how to let the little girl know her strength! Then, just like the story in martial arts novels, a new love-hate relationship began again. When will the enmity be repaid? ! Can Zhou Xiao finally beat the sales manager? To be sure, for Zhou Xiao, the best result is only lose-lose!