1. Improve pharmacy management level
1. Standardize drug purchasing behavior. An important channel to ensure drug quality in hospital pharmacies is to standardize drug purchasing behavior. The suppliers and manufacturers of drugs purchased by hospital pharmacies must have drug business and production qualifications. In particular, it is necessary to select drugs produced by GMP-certified enterprises, establish a drug purchase and acceptance system, and use GSP-certified pharmaceutical operating enterprises as the main supply channels. The purchased drugs must comply with the provisions of the "Drug Administration Law" and resolutely put an end to the purchase and acceptance of drugs. Selling counterfeit and substandard medicines. Drug procurement must be handled by a dedicated person and approved by a dedicated person. No other hospital personnel are allowed to purchase drugs without authorization.
2. Standardize drug management measures. First, we must standardize the management of drugs with expiry dates. The drug expiration date registration system must be implemented conscientiously. Pharmacy staff must regularly check the expiration dates of the drugs in stock and list in writing the drugs that are about to expire this month, thereby providing the latest information for the preparation and use of drugs. Secondly, we must standardize drug storage management. Drug storage should adopt the principle of first in, first out, introducing the old and storing the new to avoid the backlog of expired drugs and ensure the safety of clinical medication in the hospital. Third, we must standardize the management of valuable drugs. Pharmacies must count the quantity and usage of valuable medicines in stock. The registered quantity of valuable medicines in stock must be consistent with the actual quantity, and the accounts must be consistent. Fourth, we must standardize the management of special drugs. Drugs and narcotics are the focus of pharmacy management. In management, special prescriptions, dedicated personnel should be responsible, special counter storage, dedicated registration, and special account books should be implemented.
3. Strengthen the information communication mechanism between drug library and clinical practice. First of all, we must do a good job in publicity of new drugs. Pharmacy departments should effectively use the information dissemination function of computers and networks to promptly introduce relevant drug information, domestic and foreign drug use trends, clinical medications, adverse reactions, etc., one by one, so as to effectively expand the understanding of relevant drugs among medical staff. On this basis, written files for drugs, preparations, drug testing, scientific research, and adverse drug reactions should also be established; and an information database should be established to collect various drug efficacy, new drug information, adverse reactions, new dosage forms, new uses of old drugs, and new drugs. methods of drug administration. The second is to accept feedback from clinical departments. Regularly contact with clinicians, strengthen contact with clinical departments, listen to the opinions, suggestions and criticisms of front-line medical staff on pharmacy work, especially master and understand the efficacy and adverse reactions of the drugs provided, and collect various information from them to use Hospital pharmacies are in a state of constant adjustment to better improve the work of hospital pharmacies.
4. Strengthen the management of pharmacy staff.
Management of people is the first management. Hospital managers must guide and help pharmacy staff to establish a good professional attitude and standardized work awareness. In management practice, it is necessary to promote and implement quantitative assessment measures, focusing on regular inspections of prescription dispensing error rates, drug account consistency rates, patient satisfaction and other indicators, and then conduct comprehensive assessments. The assessment results should be rewarded and punished appropriately. , appropriate, reasonable and scientific reward and punishment measures to promote the work enthusiasm and initiative of pharmacy staff.
2. Improve the quality of pharmaceutical personnel
On the surface, the responsibility of pharmacy pharmacists is to formulate and distribute medicines, and more importantly, to provide more professional services to patients. Therefore, it is particularly important to improve the professional quality of pharmacists. We should pay attention to and strengthen the knowledge update and continuing education of pharmacists, promote lifelong education and continuous learning of the pharmacist team, continue to make progress and transformation, and improve the overall quality of the pharmacist team. In the process of introducing talents, more consideration should be given to introducing some high-level pharmacists who are qualified for modern pharmacy business. When introducing pharmaceutical talents, priority should be given to professional pharmaceutical talents with high academic levels. Through policy guidance, existing pharmaceutical personnel are continuously encouraged to take the licensed pharmacist qualification examination, thereby promoting the change and improvement of pharmacists' business knowledge structure, comprehensively increasing the accumulation of knowledge and effectively improving their professional level. Hospitals that have the conditions can gradually promote the participation of pharmacists in clinical work, provide appropriate and reasonable guidance on medication, and form an institutionalized, standardized and regular work situation. On this basis, pharmacists should also be allowed to discuss difficult cases and even participate in ward rounds and consultations, so that pharmacists can better play a fuller role in guiding rational drug use and strengthening drug supervision and management in clinical practice, and further promote rational use of drugs. Medication effectively closes the relationship between pharmacists, doctors and patients, and at the same time facilitates pharmacists to better perform their supervisory functions.
3. Improve the service level of pharmaceutical personnel?
The hospital pharmacy is the window for external services. The level of service, the quality of service, and the efficiency of service directly affect image of the hospital. Therefore, pharmacy staff should improve service levels, improve service quality, improve service efficiency, strengthen professional ethics and work style, proactively implement the "Drug Administration Law" and various work specifications, and strictly implement hospital rules and disciplines. Be listed on the job, accept social supervision, improve your status, and maintain the image of the unit. Regular surveys on business practices should be carried out to improve social satisfaction and visibility. While doing their job well, they should also warmly receive drug information consultations from patients and their families.