"The medical staff are very careful and the hospital service is very caring." This is the evaluation of many male patients on the andrology department of Kunming andrology hospital. "The patient is in pain, and it is inevitable that he will be anxious when waiting for medical treatment. Medical staff should start from such small details, so that every sick male patient can always feel the warmth and comfort of seeing a doctor to alleviate physical pain. " The andrology expert of Kunming Men's Health Hospital introduced to the author that the andrology department of Kunming Men's Health Hospital has made great efforts in caring for male patients, not only providing ordering service for male patients, but also providing convenience measures for special patients (elderly people, patients with mobility difficulties without relatives, etc.). ), such as guiding consultation, accompanying them to the hospital, and free car transfer when they are admitted and discharged.
Strengthen cooperation among all parties and build a high-level medical platform.
The andrology department of Kunming Men's Health Hospital takes the soft power construction as an opportunity to strengthen cooperation and academic exchanges with domestic and foreign medical institutions and build a high-level diagnosis and treatment platform. So far, the hospital has established friendly and cooperative relations with many well-known top three hospitals in Kunming, Shanghai and Kunming. Experts from both sides * * * have finished the discussion on various difficult diseases and worked out feasible schemes to enable male patients with diseases to get first-class diagnosis and treatment services at the first time.
You can also enjoy "after-sales service" when you see a doctor.
The andrology department of Kunming Men's Health Hospital has established an extended network medical service platform. After the male patient recovers, the platform will remind the doctor that there are still several patients who have not returned to the clinic. When you see these patients, their specific conditions are clear at a glance, and you can pay a return visit one by one.
The president of the hospital said that he now calls back more than 20 sick male patients every day on average, mostly during breaks. Although it added extra workload, it made him feel valuable. The doctor's return visit sometimes plays a role in regulating daily life, diet and rehabilitation, which is very helpful for the rehabilitation of male patients with diseases.
Optimize the service process to facilitate the public to seek medical treatment.
In view of the outstanding problems such as "difficult registration, long queue time and long waiting time" in major hospitals, the andrology department of Kunming Men's Health Hospital will continue to optimize the service processes of key links and places such as outpatient service, entry and exit, imaging examination, treatment center and elevator passage, so as to facilitate the public to seek medical treatment. In addition, the hospital has opened an online appointment channel, so that patients can make an appointment with experts online in advance before seeing a doctor, which greatly saves the time of seeing a doctor.
Sincere efforts have won people's trust and social praise. Over the years, the andrology department of Kunming Men's Health Hospital has been receiving pennants and thank-you letters from patients. The head of the andrology department of Kunming Men's Health Hospital said that all medical staff in the hospital will continue to adhere to the core values of "being a hospital with people's satisfaction and peace of mind", be honest and diligent, strive for perfection, be realistic and pragmatic, and develop the hospital into a hospital with excellent technology, excellent service and reasonable fees, so as to better repay the society and benefit the people.