Out of trust in luxury beauty (after all, I have invested so many advertisements in Baidu), I bought a Lancome BB cream at his home at the counter price a few days ago, and found that the bottle mouth was rough and the bottle body was different from other sellers' pictures. I also called his customer service, but the customer service saw my problem twice before and went offline directly. Then the system said that the customer service was not at work and asked me to leave a message. I will quit and log in to the online customer service interface again. If I put down my malicious words, the third customer service will reply to me. However, she has always stressed that what she sells is genuine, and asked me to go to the counter for identification without giving any explanation to my question. The 400 calls provided by the website have not been answered. The attitude of customer service makes me more sure that their family sells fakes and sells fakes at high prices at the counter. Now they have been cheated and can't get back the money they bought. I hope to remind everyone.