The main job responsibilities are to communicate with customers, serve customers well and meet their needs. Customer satisfaction is an affirmation of customer service. Customer service is more free to go to work, sometimes it is to go out to visit customers, or to accompany customers to eat and talk about cooperation and investment promotion. Customer service needs to be more flexible in its work, which is relatively easy to do. However, although customers say it is easier to sit in the office and just answer the phone without returning messages, they have to face different customers and different people. Maybe some of them are kind and can communicate well with you, but some of them may deliberately give you trouble. You should always have a good attitude, a good attitude to face this job.