First, how did this happen? Because the company's performance this year is better, I want to give some benefits at the end of the year. I didn't expect this company to buy some brand-name cosmetics. When I got it in my hand, I found that these cosmetics were fakes. Fortunately, the employees who bought the goods had certain shopping experience before they found this. Otherwise, they may distribute these fakes to employees. There is no shame in being found by employees. If some safety problems are found in the process of use, it will be more serious.
Second, how should they defend their rights? First of all, I think the most direct way to protect rights should be to call the consumer association directly. After all, the way they deal with fakes is quite serious, and they can also file a lawsuit with the regulatory authorities. In this case, they will be investigated for criminal responsibility for selling fake goods.
Third, in real life, what should I do if I encounter counterfeit goods? First of all, customers, if we really buy fakes in real life, the first thing to do is not to destroy the products, but to save the evidence, and at the same time chat with customer service during the purchase process, as well as buy the receipt and order number. If you buy offline, you'd better record some videos and your own on-site purchase transaction records. In this way, you can ensure that you have enough evidence to protect your rights.