The bus ticket refund fee is as follows:
1. If the ticket is refunded 2 hours before the departure time, the refund fee will be charged at 10% of the face value;
2. Refund the ticket within 2 hours after leaving by bus, and the refund fee will be charged at 20% of the ticket denomination;
3. Refund the ticket within 1 hour after the bus leaves, and the refund fee will be charged at 50% of the ticket denomination;
4. No refund will be made after the bus leaves 1 hour;
5. The refund fee is charged only for the passengers' own reasons. If the bus is delayed due to objective reasons such as fog, no refund fee will be charged.