Legal analysis: the failure of plastic surgery belongs to the liability dispute of medical damage. If medical institutions and medical staff are at fault, they can sue the hospital, return the operation expenses and demand compensation. Specific compensation items include: medical expenses, lost time, nursing expenses, transportation expenses, accommodation expenses, hospital food subsidies, nutrition expenses, as well as disability compensation, dependents' living expenses, spiritual damages and so on. Or ask the Consumers Association to come forward to coordinate. If these cannot be coordinated, we can only take judicial channels to safeguard our rights and interests.

Legal basis: Regulations on Handling Medical Accidents

Article 46 Civil liability disputes such as medical malpractice compensation can be resolved through consultation between doctors and patients. Unwilling to negotiate or if negotiation fails, the parties may apply to the administrative department of health for mediation, or directly bring a civil lawsuit to the people's court.

Article 47 If both parties settle civil liability disputes such as medical malpractice compensation through consultation, they shall reach an agreement. The agreement shall specify the basic information of both parties, the cause of the medical accident, the level of medical accident recognized by both parties and the amount of compensation determined through consultation, and shall be signed by both parties.