What is the job content of a beauty consultant?

What is the job content of a beauty consultant? Beauty is a very common job in this era outside, so for beauty The job responsibilities of a consultant are also introduced to a certain extent. The following is a summary of what a beauty consultant does. What is the job content of a beauty consultant? 1

l. Warmly and thoughtfully receive customers who come to the beauty salon for services. When the beauty consultant sees the customer entering the store as soon as possible, he should politely go up and ask the customer what they have. needs, and then recommend the appropriate beautician according to the customer's needs. Don't treat the customer as air.

2. Although you don’t need to be asked to provide care to customers, beauty consultants must also know some knowledge about care items in order to introduce customers to the services they really need. Don’t sell the most expensive products or inappropriate products as soon as customers come in. Although this can help you make a fortune, it’s just this amount. It’s probably very difficult for you to make more money in the future. .

3. If it is a new customer, the beauty consultant should understand what products the new customer has used before, and remember not to belittle the bad qualities of those products; at the same time, carefully observe the new customer's skin and physical condition, and make accurate recommendations Products and beauty and wellness programs suitable for new customers.

4. Sometimes the recommended products may not be accepted by customers. The reason may be that the price is too high and they cannot afford it. At this time, the beauty consultant also needs to evaluate the customer's consumption level to avoid mismatching the recommended products with the customer.

5. In addition to welcoming customers warmly and recommending satisfactory products and services to customers, beauty consultants also need to create a customer profile for each customer who enters the store, and provide information about the information they have inquired about and the customer’s care. Keep detailed records of projects, purchased products, etc.

6. With a clear understanding of the customer's needs, the beauty consultant can clearly tell the beautician what kind of care process to do for the customer, thus preventing the beautician from asking repeated questions.

7. After the customer has finished the care, there is no need to rush to send the customer out. The beauty consultant can let the customer take a break and talk to them about how they feel after the care, and explain the home care. detail.

8. In addition to billing and settling accounts for guests. Beauty consultants also need to provide regular follow-up phone calls and give small gifts to customers on appropriate days to maintain good customer relations.

The above eight work contents let us know what a beauty consultant does and what the work content is. Job seekers who are interested in beauty consultant positions may wish to submit your resume to 138 Beauty Talent Network to find a job! What does a beauty consultant do? 2

1. Receive visiting customers warmly and thoughtfully.

2. Learn more about the products and care items that customers have used. Check the customer's case first, and then serve the customer. If there is a new customer, the beauty consultant will ask the customer carefully about the customer's needs and situation in a professional manner, including the products they have used, the care items they have done, and their opinions on previous products or services. In addition to satisfaction or dissatisfaction with care, several purposes must be achieved through these communications:

① Understand the customer’s needs;

② Evaluate the customer’s consumption level;

③Whether the products used by customers in the past are suitable for the customer can be used as a reference when recommending products. Carefully observe the customer's skin to accurately understand the true condition of the customer's skin in order to choose appropriate products and beauty items.

3. Create a personal customer file for each customer, and submit the above-mentioned information and detailed records of the customer’s care items and purchased products.

4. Carefully analyze the customer’s skin and design a care course for the customer, and clearly let the customer understand that the course is for him

(Her ) Which skin problem, what kind of improvement effect can be achieved by completing this course, design home care products for customers, but only tell customers that the best effect will be achieved if they are combined with home urine care.

5. Clearly tell the beauty assistants and beauticians what kind of care courses to provide for the guests.

6. When you are busy, you should still greet every guest with a warm attitude, and provide drinks and magazines to guests who need to wait in a timely manner.

7. After the customer has finished the care, let the customer rest for a while, chat with the customer, and then recommend home care.

8. Invoice and settle accounts for guests.

9. Provide regular phone follow-up services, give small gifts to guests on appropriate days, and maintain good customer relations.