In the process of patients' telling, we should be good at grasping substantive issues and not obsessing about details, which not only disrupts patients' thinking, but also interrupts patients' own thinking.
Answering questions is to grasp the key points and be calm and confident.
In fact, psychological counseling is very difficult. Because the formation of a psychological problem is by no means a one-off event, it needs a rational and well-founded analysis, so as to gain the recognition of patients and your consultation can be effective.
Your problem is that the person you are consulting is not suitable. We are classmates, classmates are more casual, and it is more like asking questions after meeting. He may not treat you as a consultant on the spot, so the effect is not good.
Your classmate's main problem is that his self-confidence is affected because of his frustration in love. You should encourage him. Giving up is also a kind of beauty. There are plenty of fish in the world. Don't hang yourself on a tree, and so on. Help him to regain his confidence, re-engage in his study and work with passion, find love and cultivate love in the process of work and study.
For reference.