No organ or individual has the right to access the phone records of citizens, but if citizens are suspected of committing crimes or may endanger national security, the public security organs have the right to access the chat records. Legal basis: Article 40 of the Constitution of People's Republic of China (PRC). China citizens' freedom and privacy of communication are protected by law. When public security organs and procuratorial organs check communication according to the procedures prescribed by law, no organization or individual may infringe upon citizens' freedom and privacy of communication for any reason, except for the needs of national security or criminal investigation. Therefore, individuals can't access the recording, and they can record it themselves during the call.