1. If the patient has received treatment and thinks the treatment is ineffective, the hospital will not refund him;
2. If the patient has not received treatment, he can apply for a refund;
3. If losses are caused by scheduled actions such as surgery, the patient shall be liable for compensation;
4. If there are arbitrary charges in the hospital, patients can complain to the health administrative department, and the fees will generally be refunded after confirmation.
Refund conditions for hospital payment:
1. paid but did not use the service: if the patient paid but did not use the service or treatment of the hospital, he can usually apply for a full refund;
2. Some services are not used: if the patient only uses some services, the hospital may refund the service fee for the unused part;
3. Medical error or overcharge: In the process of medical service, if there is a medical error or overcharge, the patient has the right to request a corresponding refund;
4. Insurance Company Payment: If the expenses have been paid by the insurance company, the refund may need to be returned directly to the insurance company, not to the patient himself;
5. Special circumstances: The hospital can formulate specific refund policies according to special circumstances (such as sudden changes in the patient's condition, cancellation of surgery, etc.). ).
To sum up, the treatment methods of returning hospitalization expenses include: those who have received treatment and think that the treatment is ineffective will not be refunded, those who have not received treatment can apply for a refund, and patients will be liable for the losses caused by the scheduled operation. If there are arbitrary charges in the hospital, patients can complain to the health administrative department, and generally they will confirm the refund fee.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 29
The medical expenses of the insured shall be paid by the basic medical insurance fund, and shall be directly settled by social insurance agencies, medical institutions and pharmaceutical business units. The administrative department of social insurance and the administrative department of health shall establish a settlement system for medical expenses in different places to facilitate the insured to enjoy the basic medical insurance benefits.