Common sense of workplace etiquette
First, farewell etiquette
When a guest visits, you should take the initiative to get up from your seat, lead the guest to the living room or public reception area, and bring him drinks. When talking in your seat, be careful not to speak too loudly, so as not to affect colleagues around you. Remember, always smile.
Second, business card etiquette.
When handing a business card, hold the two corners of the card with your thumb and forefinger so that the front of the text faces the other side. Use both hands when receiving business cards, and read the contents carefully. If you talk to the other person next, don't put away your business card. You should put it on the table and make sure it won't be crushed by other things. This will make the other person feel that you value him very much. When attending a meeting, you should exchange business cards before or after the meeting. Don't exchange business cards with others without authorization during the meeting.
Third, introduce etiquette.
The etiquette of introduction is generous and decent behavior. The principle of introduction is to introduce from low level to high level; Introduce young people to old people, unmarried people to married people, men to women and locals to foreigners.
Fourth, the etiquette of shaking hands
A pleasant handshake is firm and powerful, which can show your confidence and enthusiasm, but not too hard and for too long, just a few seconds. If your hands are dirty or cold, or there is water or sweat, it is not suitable to shake hands with others. Just explain why you don't shake hands. Women should take the initiative to shake hands with each other and shake hands without gloves. Besides, don't shake hands with others when chewing gum.
These are some very simple common sense of workplace etiquette that I introduced to you. As long as you pay attention and do it with your heart, I believe that friends who are new to the workplace will be able to master these methods quickly and skillfully apply these skills to their work.
Etiquette that needs attention in the workplace
First, the basic principles of dress
First of all, according to their age, gender, body shape, occupation, identity and so on. , so as to make their own dress promote beauty and show good, avoid shortcomings and hide others.
The second is to conform to the norms and pay attention to collocation.
Third, wear different clothes on different occasions. Official occasions should be traditional and conservative, social occasions should be fashionable and beautiful, and leisure occasions should be comfortable and natural.
Second, the courtesy that should be paid attention to when asking for directions?
When asking people the way, be warm and polite, and address them appropriately according to their age, gender and status. When the other person tells you the route you should take, thank you. If the other party can't answer, thank you.
Third, keep a correct attitude when drinking.
Whether to drink or not is up to the guests; What wine to drink and how much to drink are up to the Lord; The host toasts without discouraging wine, and does not stir things up with wine; Excessive drinking on festive occasions.
Four, public * * * places mainly refers to
Mainly refers to theaters, stadiums, dance halls, shopping malls, hospitals, tourist attractions, conference rooms, libraries, reading rooms, waiting rooms, as well as cars, trains, ships, planes and other places.
5. How to be a civilized and polite qualified citizen?
Beautiful language and soul; Modest and courteous, open-minded and enterprising; Elegant and natural; Dress appropriately and behave in a dignified manner; Polite and punctual; Pay attention to hygiene and health; Civilization notice, improve consciousness; Public places are polite.
6. As citizens and tourists, how to care for the green space?
First, don't go into the green space to take photos, play or sit still.
Second, don't throw away waste such as melon skin, stone, cigarette butts and paper scraps.
Third, we should take good care of the supporting facilities of green space and keep them intact and clean.
Seven, how to be a civilized passenger
First, we should consciously queue up, order up and down, and don't be crowded.
The second is to consciously give up seats for inconvenient passengers.
The third is to maintain hygiene. Fourth, there are no inflammable and explosive dangerous goods.
Eight, civilized use of mobile phones
First, the mobile phone should be carried in a briefcase or a special mobile phone bag. Don't March hand in hand in the city.
Second, when using a mobile phone, it is not appropriate to shout in front of people.
Third, turn off your cell phone during meetings and performances. In some places, such as airplanes and hospitals, using mobile phones is harmful to safety and should be stopped.
Nine, maintain the environmental sanitation of public places.
No spitting, no littering, scraps of paper, sundries, etc. Don't smoke in places where smoking is prohibited; Keep public facilities clean.
Don't litter.
It is best not to eat food with core, shell and skin in public places. If you want to eat food, you should put the skin and core in the trash can. Wrapping paper, boxes, cups, etc. It should be thrown into the dustbin. Shops, individual vendors, farmers and vegetable vendors should set up special containers to provide convenience for customers. Domestic garbage from shops and residential areas along the street shall be dumped at the designated place for removal according to the specified time and manner.
Don't spit everywhere.
Spit sputum into a spittoon in a public place with a spittoon; In places where there is no spittoon, spit the sputum in your handkerchief, or spit it in the toilet paper you carry with you and put it in the trash can. Don't spit on the ground under any circumstances, and don't spit in dark corners, green lawns or tree pits of pedestrians.
12. Etiquette in daily communication
Handshaking ceremony: When shaking hands, let the lady, elder and boss reach out first to show their respect. Usually the right hand holds hands, and sometimes the left hand can also hold hands.
Two bows: three bows in solemn occasions and one bow in general occasions.
Three-nod ceremony: nodding slightly to show politeness to people, suitable for more casual occasions.
4. Eye-catching ceremony: take off your hat, stand at attention, hold your chest out, look up, and look straight ahead or at the receiver.
Wave: wave empty-handed, and say "hello", "goodbye" and other greetings and farewell words.
Applause: generally welcome, congratulate, agree, thank you, etc.
7. Greeting ceremony: When you meet someone you know from afar in public, you usually raise your right hand and nod your head.
Hugging ceremony: when interacting with foreign friends, the other party can "do as the Romans do" by taking the initiative to hug.
Principles of social etiquette in the workplace
1 respect principle. Respect is the emotional basis of etiquette. Respecting and being kind to others is an important principle in dealing with interpersonal relationships. Only when people respect each other can they maintain a harmonious and happy interpersonal relationship. There are some seemingly insignificant things in life, but they show disrespect for others. For example, you don't make an appointment to visit others, and you are welcome to make a surprise attack; Spying into other people's privacy and spreading gossip everywhere.
2 abide by the principle. One is to abide by the law, and the other is to keep promises.
3 the principle of self-discipline. Abiding by etiquette requires self-discipline, and the process of self-discipline is the process of perfecting oneself and improving one's comprehensive quality. A polite person can treat others with courtesy, and his actions are not out of line, his manners are not rude and his words are not rude.
4 the principle of moderation. Distance is beauty, and mastering the emotional scale of communication can often achieve better results.
5 the principle of tolerance. In the process of interacting with others, be tolerant with a broad mind and learn to put yourself in others' shoes.
Instrument etiquette:
Appearance is a person's appearance, including appearance, posture, clothes and manners, and it is the basic factor that constitutes the first impression of communication. Appearance beauty includes three meanings: natural beauty, decorative beauty and inner beauty. A person's good manners and image are like the cover of a wonderful book, which makes people feel that your background and values are trustworthy. Thus, it produces "charm effect", which is conducive to the success of interpersonal communication and career development.
1 Appearance and demeanor
Obote McRabian, an American psychologist, believes that people's impressions are formed in such a proportion: 55% depends on appearance and image, including clothing, personal appearance, movements, gestures and other silent languages; 45% depends on the tone, intonation, text content and other audio languages. As a professional, the most important image is: good at communication, fluent in eloquence and excellent in writing; Excellent appearance image includes dress, gfd, personal hygiene, hairstyle, nails, figure, manners and so on.
Hair modification. Pay attention to frequent grooming, proper hairstyle and moderate length. Good luck starts from scratch!
Facial modification. Men's facial requirements: shave frequently, trim nose hair and keep teeth and mouth clean. Ladies' facial requirements: Beauty is the most convenient and simple way. Beauty is an important art in life and belongs to the category of life aesthetics. Changing oneself through plastic surgery belongs to the category of medical beauty.
Make-up is a respect for others and for yourself. The shade and style of makeup should consider the specific time and occasion. Usually, the daily makeup is mainly natural, and you can use a little powder; Work makeup should also be fresh and elegant, reflecting the sense of professionalism; Dating makeup can make you look sweeter. Generally speaking, work style and social makeup are "elegant". Clean, refreshing and natural, in harmony with age, identity and environment, to achieve the unintentional state after deliberate modification, is the highest realm of makeup. On formal occasions, it is considered impolite for a lady not to wear makeup.
2 Manners and manners
Manners are also called postures and postures. Different postures show people's different mental states. Using positive and elegant behavior to express etiquette makes people feel more real, beautiful and vivid, and its role is no less than that of audio language. It not only reflects a person's appearance, but also reflects a person's character, temperament and accomplishment. People can't choose their looks, but their manners and manners can be cultivated and trained with great concentration. The image of success shows people confidence, dignity, strength and ability. Through your every move, you are full of the charm of a professional.
Human posture includes standing, sitting and walking postures and gestures, facial expressions and corresponding actions. "Stand like a pine, sit like a bell, walk like the wind and lie like a bow" is the requirement of human posture in China since ancient times. The basic requirements of body language are: dignified, natural, generous and steady, and the harmony of voice, emotion and action.
Stand straight. The basic essentials of standing posture are: head up, chest out, eyes looking straight ahead, jaw slightly closed, mouth slightly closed, smiling, peaceful and natural movements. Stretch your shoulders, sink your breath, feel upward and breathe naturally; The body is straight, and the center of gravity is between the legs to prevent the center of gravity from shifting, so as to stand up the chest, abdomen, waist, buttocks and jaw; The arms droop naturally, the fingers bend naturally, and the palms touch the seams of trousers inward. You can also hold the fingers of your left hand in front of your lower abdomen with your right hand, gently rest your elbows on your hips, and cross your hands behind your back. The soles of the feet stand in a V-shape or a D-shape.
When you stand too tired, you can change your posture: one leg is supported, the other leg is slightly bent, the leg is relaxed, and the center of gravity shifts to the supported leg, but the upper body remains straight all the time. When a man stands, his feet are apart, shoulder-width, and he is microstrip "eight", which can be placed in front or behind his abdomen.
Taboos: Necking, chest-holding, hunchback, bulging belly and ass-lifting. Listless, stagger. Put your hands in your trouser pockets or on your chest.
A dignified sitting posture. The basic essentials of a good sitting posture: smile, eyes looking up, mouth slightly closed, chin slightly closed; Stand up straight, stand tall and stand naturally. Don't stick the table in front, back against the chair. Shoulders flat, arms naturally bent on knees or chairs or sofas; Knees together, don't separate your legs, don't cross in front, or put them in front of each other. Keep your chin and neck unchanged when standing. When sitting and talking, your upper body and legs should turn to each other at the same time and look directly at the speaker.
When a lady sits down in a skirt, she can put the skirt together with the back of her hand to avoid the bottom of the skirt from being "exposed". After sitting, put your legs together, lean on one side, palm down, left palm on your leg, and right palm on your left palm. This sitting posture is more elegant. When a man sits, his feet can be flat on the ground, his knees are separated by about one palm, and his hands are placed on his left and right knees respectively. In social situations, whether sitting in a chair or sofa, don't fill it. Sitting in two-thirds of the chairs shows respect and respect for each other.
Taboo: Bend over and shake your legs. Especially for ladies, don't spread your legs and cross your legs.
A chic walking posture. Basic essentials: calm, steady and straight.
Both men and women should avoid shaking their heads, shaking their shoulders, twisting their arms and splaying their feet when walking. Don't bow your head or mop the floor with your feet. The more you twist your body, the more frivolous it becomes.
Elegant squat posture. Generally, there are three ways to take low-level articles: semi-squatting, high and low, and crossing. No matter what kind of squat posture, don't pout. This is a very unsightly action.