First, all the work of the hospital should be patient-centered, provide quality services for patients, and the medical staff have civilized language, enthusiastic service and good medical ethics. Violation of the promise, according to the relevant provisions of the hospital.

Second, for emergency rescue patients, adhere to the principle of "three before three" (first rescue before branch, first rescue after procedure, first treatment after examination), and be responsible for all patients. Those who violate the promise shall be held accountable.

Third, reasonable inspection and rational drug use, and strive to reduce the burden on patients, such as "hitchhiking prescription", "hitchhiking inspection", accepting red envelopes, drug rebates, selling drugs privately, etc. , once verified, the parties shall be fined 10 times and dealt with according to the relevant regulations of the hospital.

Four, no arbitrary charges or private charges. If the promise is violated, the party concerned will be punished by 15 times, and the whistleblower fee will be free.

5. Don't buy or use fake drugs or expired drugs. If found, the patient will be compensated at 5 times of the drug price, and the relevant personnel will be held accountable.

Six, seriously accept reports from the masses, the clearance rate of more than 90%, patients' satisfaction with the department of more than 80%, can not meet the above requirements, according to the relevant provisions of the hospital.