Hello, if the bag is stuck between the pressure plate and the feeding tooth, we can take this solution. Turn off the main switch, release the presser foot, turn the trolley to exit the sewing needle, and gently pull out the bag from the middle position. During the whole process, hard pulling and hard dragging should be avoided, which will cause damage to the feeding teeth, needles and transmission parts. Ganzhou Xu Tian Packaging Machinery replied that the address is Jinhong Industrial Park (next to the gate) in Ganxian County, Ganzhou City, Jiangxi Province.