The decoration quality of Ningbo B&Q is poor and the service is even worse!

More than 200,000 yuan was spent on home decoration in Ningbo Baian. It was delivered at the end of 2017. In May 2018, it was discovered that the balcony tiles were peeling off. The construction team leader repaired a few pieces. When cleaning the cement garbage, he found that the floor tiles were smashed by falling cement. After careful inspection, he found 2 balconies, 2 bathrooms, and a kitchen. There are large areas of hollows in the living room, the TV background wall, and wherever the tiles are laid. The hollowness of the balcony in the study is as high as 80%. The baseboards in the bathroom are leaking and moldy. There is also mold in the bedrooms, cloakrooms, and living room baseboards. Alkali.

The team leader ran away, and the B&Q construction supervisor never came to deal with the problem after calling him. Before the Spring Festival, he went to a B&Q store to write a complaint and maintenance order, but he did not come to deal with it after the holiday.

I went to the B&Q store again on October 1st this year, and saw the person in charge of the store who agreed to come and deal with it, promising to fix it on October 20th. Work stopped again on the 18th, and the team leader publicly slandered me on WeChat and threatened to stop work. Now my house is in a mess, with garbage everywhere, making it impossible for me to live and work normally.

What is even more unbelievable is that a socket hidden box was stuck inside the tile, so that when the electric clothes drying rack was installed, the socket could not be found. If it had not been reworked, it would never have been discovered!

I regret renovating at B&Q! Extremely angry! Extremely sad!