2. Etiquette can be roughly divided into several branches according to its application object and scope, such as government etiquette, business etiquette, service etiquette, social etiquette, international etiquette and so on.
3. Personal gfd should pay attention to five aspects: hair, face, arms, legs and makeup.
4. To learn and use public etiquette, we should master its three basic principles, observe public morality, do not hinder others and respect rights.
5. The three A principles in communication etiquette are to accept each other's attention and identify with each other.
6. The core of guest etiquette is that the guest should be polite to the host together with the host and follow the principle of being polite to the guest before the date.
7. In Bulgaria, India and Iran, when someone buys you a drink, if you nod your head, you will only feel thirsty, because the habit there is "nodding your head doesn't count, shaking your head counts".
8. Politeness is a code of conduct for people to show mutual respect and friendship in contact and communication.
9. In Japan, if the other party is a female doctor, a female parliamentarian or a female lawyer, it is generally called "Mr.".
10. Greetings can be divided into standard greetings and prescription greetings.
1 1. There are three main methods for telephone recording: bookkeeping, writing on the blackboard and recording.
12. In life and work, when one's point of view is inconsistent with that of others, it is forbidden to bully others by force. The best way is to avoid arguments and seek common ground while reserving differences.
13. The principle of "TPO" requires people to pay attention to the place, time and purpose when wearing makeup and jewelry, and not to be chaotic.
14. Gifts are an indispensable form of nonverbal communication between relatives and friends. "Courtesy is lighter than affection" is the most basic principle of gift giving.
15. The general communication activities in modern society should follow three principles: women first, punctuality, saving time and not disturbing others in public.
16.2500 years ago, Confucius advocated going to the countryside to ask about customs. There is a similar old saying in Europe and America: "Walk like a Roman in Rome".
17. In the work of letters and visits, you can't be without enthusiasm and unprincipled sympathy for visitors.
18. In diplomatic language, it means that the two sides "fully expounded their views" and "clarified their respective positions", which means that the talks between the two sides are limited to their own talks and basically have nothing in common.
19. Nowadays, the most popular way of speaking in formal occasions is "relying on the lecture notes instead of following the script".
20. Westerners give thumbs up to indicate "bad" or "poor".
2 1. The "intimacy" of the handshake with the other party. The right hand is clenched, and when the left hand moves forward, the left hand holds the shoulder to show the most intimate relationship.
22. When we receive foreign guests or visit abroad, the first impression we give others is entirely on our clothes and how to wear them. Then others will pay attention to etiquette and words, and finally understand our character.
23. The way Europeans and Americans eat western food is often closely related to drinking. France, a country of food, has always had an unwritten rule that "white wine with fish and red wine with meat".
24. China people have always believed that the purpose of eating is to connect feelings, and buying and selling is not about benevolence and righteousness, so they often put "good relations" above the interests of negotiation.
25. In foreign communication, everyone must always pay attention to maintaining their image, especially the first impression left on foreign friends who meet for the first time on formal occasions.
26. Business etiquette mainly refers to the etiquette that companies, employees and all other people engaged in economic activities should abide by in economic exchanges.
27. Most people who are familiar with the dress code of a suit have heard a jargon: "The charm of a suit lies not only in the suit itself, but in its collocation with other clothes.
28. When wearing a suit, the sleeve length of the shirt should be moderate. The best way to look is to show the shirt cuff just about 1 cm.
29. A formal invitation is not only a matter of courtesy, but also an effort to impress the invitee. Therefore, it is mostly in written form, among which the invitation letter is the highest grade and is also the most commonly used by business people.
30. Business negotiation, also called business negotiation, is one of the most important business activities.
3 1. In business negotiation, the correct attitude should be: pay equal attention to strategy and etiquette.
32. When holding bilateral negotiations, long tables or oval tables should be used. The host and guests should sit on both sides of the table. If the table is placed horizontally, the side facing the main entrance is the top, which should belong to the guest side; The side facing away from the main entrance is the lower side, which should belong to the main side. If the table is placed vertically, it should be based on the direction of entering the door, with the right side facing up and belonging to the guest side; Left side down, belonging to the main party.
33. A world-famous negotiator once said: "The so-called negotiation is a series of constant demands and one constant compromise after another."
Under normal circumstances, courtesy visits, especially the first home visit, should be controlled within a quarter of an hour to half an hour. The longest visit, usually no more than two hours.
35. The basic principle of business entertainment is that you can spend a lot, but you should oppose waste.
36. Pay attention when serving tea: don't be too full, it is appropriate to be eight full. You should serve tea with your right hand, bring it from the right side of the guest and look at each other with a smile.
37. It is most comfortable to look at a stranger's nose when talking to him for the first time.
38. The ribbon-cutting ceremony needs some special tools, such as red ribbons, new scissors, white tulle gloves, trays and red carpets.
39. At the banquet in China, you can tell which is the main seat and which is the guest from the folding of the napkin.
Generally speaking, toasts should be made in the order of age, position and the status of guests and hosts. Be sure to give full consideration to the order of toasting and prioritize.
4 1. In business communication, the principle of wearing ladies' jewelry is "in line with the identity, less is better", and you can't wear more than customers, and you can't pretend to be the owner.
42. There are usually two forms of business banquets: Chinese banquets and western banquets.
Briefcase, known as the "mobile desk" for business people, is a must for business people.
44. Of all the dresses suitable for business ladies to wear on formal occasions, the dress is the first choice.
45. After receiving the business card, you must read it carefully to show your attention to the other party. Second, it helps to understand each other's identity.
46. Men must pay attention to the "three-color principle" when wearing a suit, that is, the overall color of the body is controlled within three colors.
47. Wool should be the first choice for suits; Navy blue suits are often the first choice for business men.
48. At the beginning of welcoming guests, the welcoming staff must take the initiative to reach out and shake hands with each other.
49. Hosts should not usually treat holidays, noon and evening as time for entertaining guests.
50. When the two sides face the door together, please take the right side as the top and ask the two sides to sit down. Take off your left side and sit next to your master.