Sometimes when we buy food, we sometimes need to weigh it, but when we go home and weigh the products ourselves, we find that the weight is insufficient. What should we do in this situation? So today, I'm going to give you a popular science talk about how to buy food in the supermarket without enough weight, so that everyone can know how to safeguard their rights and interests when encountering this problem.
1. What should I do if the amount of food bought by the supermarket is not enough?
According to Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests: "If an operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail ".
That is to say, if the fraudster is identified as a fraudulent fact, the price fraud compensation that the fraudster can claim is three times the consumption amount; Less than 500 yuan, price fraud compensation for 500 yuan.
Therefore, you can negotiate with the supermarket first. If it is not possible, you can complain to the relevant departments.
Second, what are the claim skills for purchasing spoiled food?
Find a seller to change, usually will change. If you don't want to change it, take the receipt to the local consumer association or industrial and commercial office. On June 1 2009, China implemented the Food Safety Law, in which Article 96 stipulates that if a food business operator produces food that does not meet the food safety standards or sells food that he knows does not meet the food safety standards, consumers may demand compensation of ten times the price from the producer or seller.
Step 1: We need to prepare the following information.
1, advertisement description. 2. the bill.
3. Certificate of approval. 4. Instructions for use.
5. Date of production. 6. Warranty card.
7. Warranty certificate. 8. Business commitment.
9. Warning signal. Step 2: Call the Consumer Association at 123 15.
Explain to employees the supermarket, the types of goods and the purchase time. Provide information according to their requirements
Step 3: Wait for the Industrial and Commercial Bureau to investigate the supermarket, call you, apply for compensation, and then get the compensation!
According to Article 96 of People's Republic of China (PRC) Food Safety Law,
Anyone who violates the provisions of this law and causes personal, property or other damage shall be liable for compensation according to law.
In the production of food that does not meet the food safety standards or the sale of food that is known to fail to meet the food safety standards, consumers can claim compensation of ten times the price from the producer or seller in addition to compensation for losses.
In other words, "ten times compensation" is based on the premise that consumers provide evidence to prove that personal, property or other damage has occurred, so before being damaged, they can negotiate to replace the goods and other losses.
Third, the supermarket's handling of expired goods.
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In some videos, we will see that some manufacturers will cheat on the weight of their products in order to make more money. This is called short weight. Maybe some friends didn't pay much attention to these details and didn't go home to weigh them again, so they suffered a dumb loss? However, when we find that the food bought in the supermarket is not enough, we can read my contents and consult a lawyer.