A merchandiser refers to a full-time person who tracks products and services according to customer orders during the operation of an enterprise. (Can't work part-time, instead of) all the people who work around the order and are responsible for the delivery date.
The so-called merchandiser refers to the person who, in the process of international trade, selects production and processing enterprises on behalf of the company according to the relevant requirements of the signed business contract, and guides and supervises its production progress to ensure that the contract is completed on time. At present, the supply-demand ratio of merchandisers is above 1∶3, and the starting salary is above 2000 yuan. However, the entry threshold for merchandisers is not high, and all kinds of personnel with technical secondary school or equivalent education can engage in this industry.
The work of merchandiser involves almost every link of the enterprise, from sales, production, materials, finance, personnel to general affairs. Features: complex and comprehensive.
1. Great responsibility. The work of merchandisers is based on orders and customers, because orders are the life of enterprises and customers are the gods of enterprises. Losing orders and customers will endanger the survival of enterprises. It is a great responsibility to make orders and do the work of customers.
2. Communication and coordination: The work of the merchandiser involves various departments. The work of merchandisers and customers, planning departments, production departments and many other departments is a kind of communication and coordination. They all communicate with people on the premise of completing the order. Communication and coordination skills are particularly important.
3. Do a good job of customer suggestions: the merchandiser has a lot of customer information and is familiar with their needs. At the same time, I also know the production situation of the factory, and I can make comments on customers' orders to facilitate customers to place orders.
4. The pace of work is changeable and fast: the customers we face come from all corners of the country, and their working methods, schedules and work rhythms are different. Therefore, the working rhythm of follow-up should be variable. In addition, the needs of customers are diverse. Sometimes the customer's order is not large, but it needs to be delivered in time. This requires the efficiency of foreign trade documentary to be fast.
5. Work comprehensiveness: The work of the merchandiser involves all departments of the enterprise, which determines the comprehensiveness of its work. External implementation is the responsibility of the sales staff. Internally, it is the coordination of production management. Therefore, the merchandiser must be familiar with the practice of import and export trade and the production and operation process of the factory.