1. If the ticket pre-sale period is extended to 60 days, and the ticket is refunded more than 15 days (excluding) before driving, no refund fee will be charged.

2. Before the starting station starts driving, special circumstances can also be within 2 hours after driving. The train ticket is booked online. If it is not changed into a paper ticket, you can log in to the website to refund the ticket no later than 2 hours before driving.

3. Group travelers must apply 48 hours before driving. Train Ticket Refund Fee The new regulations on train ticket refund fee implement step-by-step refund, and the online refund fee is no different from other refund methods. Refund fee will not be charged if the ticket is refunded more than 0/5 days (excluding) before driving. Refund fee of 5% of the fare will be charged if the ticket is refunded more than 48 hours before the station; If it is more than 24 hours but less than 48 hours before driving, a refund fee of 10% of the fare will be charged when the ticket is refunded; If it is less than 24 hours before driving, a refund fee of 20% of the fare will be charged when the ticket is refunded.

Two, China civil aviation passengers refund provisions:

1, generally 5% refund fee is charged 24 hours before departure, 10% refund fee is charged 24 hours before departure, and 20% refund fee is charged 2 hours before departure. Please refer to the airline refund list for other regulations.

2. Refund can only be made at the place where the ticket is issued. If the guest didn't buy the ticket at this ticket office, we can only cancel the seat for the guest, write the time when the guest applied for a refund on the last page of the ticket, and affix the official seal. If there is an official seal of flight delay on the back of the ticket, it will be refunded free of charge.

3. If the name is entered incorrectly, it is a homophone error, and the other time and flight segment remain unchanged, you can apply to the airline for a full refund, and attach a new ticket blank when the refund is made, indicating that the homophone is entered incorrectly, and apply for a full refund.

Third, the high-speed rail refund process: 1, according to the step-by-step refund policy, there is no refund fee for refunds more than 8 days before driving.

More than 48 hours before driving, the fare is 5%. More than 24 hours before driving, less than 48 hours shall be counted as 10% of the fare, and less than 24 hours shall be counted as 20% of the fare.

3. If other trains arrive at the station more than 8 days before departure and refund their tickets 8 days before departure, a refund fee of 5% will still be charged.

4. When the ticket is changed or changed to the station, if the fare of the new ticket is lower than that of the original ticket, the difference will be refunded, the difference refund fee will be charged and the current refund fee standard will be implemented.

5. The mantissa of the above calculation is based on 5 angles, the truncation with mantissa less than 2.5 angles, the truncation with 2.5 angles and above and less than 7.5 angles are calculated as 5 angles, and the series with 7.5 angles and above is 1 yuan. The minimum refund fee is charged in 2 yuan.

Legal basis "Regulations on Railway Passenger Transport"

Article 48 When a passenger requests a refund, he shall handle it in accordance with the following provisions and charge a refund fee:

1. Passengers must refund their tickets at the ticketing station or ticket issuing station.

2. Before taking off, under special circumstances, all fares can be refunded within 2 hours after taking off. Group travelers must apply 48 hours before driving.

Passengers can't refund their tickets after they start to travel. However, if you can't continue to travel due to injury, the difference between the fare received and the fare you took can be refunded after confirmation by the station and the bus. When the passenger interval is less than the minimum mileage, it shall be calculated according to the minimum mileage; The same is true of peers.

4. When returning the stamped ticket, you should go through the formalities of baggage change first.

5. Tickets changed within 2 hours after driving with the consent of the stationmaster due to special circumstances are not refundable.

6. Platform tickets cannot be refunded.

The methods for refunding suburban tickets, fixed tickets and fixed tickets shall be determined by railway transport enterprises. When necessary, the railway transport enterprise may temporarily adjust the refund method.

"Provisions on Railway Passenger Transport" Article 49 If a passenger returns a ticket due to the responsibility of the carrier, it shall be handled in accordance with the following provisions, and no refund fee shall be charged:

1. At the departure station, all tickets will be refunded.

2. The midway station will refund the difference between the received fare and the traveled interval fare, and refund all the fares when the traveled interval is less than the minimum mileage.

3. Upon arrival, refund the difference between the collected fare and the used part of the fare. If the unused part is less than the minimum mileage, it shall be calculated as the minimum mileage.

4. When the air-conditioned train cannot be repaired due to the failure of air-conditioning equipment in operation, the air-conditioned fare of the unused section shall be refunded.

"Regulations on Railway Passenger Transport" Article 50 When a passenger requests a refund due to line interruption, he/she shall refund all the fares (including those returned from the interrupted transport station) at the departure station, and refund the difference between the received fares and the taken section fares at the midway station, without charging a refund fee. However, extra tickets due to violation of regulations and tickets that have been used at the station will not be returned. If the line interruption is the responsibility of the carrier, it shall be handled in accordance with Article 49 of these Provisions.

Article 23 of the Rules for Domestic Transportation of Passengers and Luggage by Civil Aviation in China stipulates that if the flight is cancelled, advanced, delayed, the voyage is changed or the carrier cannot provide the original seat, the passenger requests a refund, the originating station shall refund all the tickets, and the stopping place shall refund all the tickets of the unused flight segments without charging a refund fee.