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How should the hotel compensate for the loss caused by forgetting to hold a wedding banquet?
I think the hotel should at least refund the wedding deposit. Ms. Wang and her partner booked a wedding venue at Ramada Miracle Hotel in Guiyang. The scheduled time for the wedding is March 29th, 2020. However, due to the epidemic, the wedding reception time has been postponed again and again. Finally, the two sides decided to hold the wedding on June 8, 65438/kloc-0. After the wedding time was fixed, Ms. Wang sent invitations to relatives and friends, inviting them to attend her wedding. During the National Day, Ms. Wang returned to Guiyang and found the hotel to discuss the details of the wedding banquet, but I didn't expect the hotel staff to tell Ms. Wang that the venue for the wedding banquet on June 8 10 had been decided.

Ms. Wang is very anxious. The other party said that the wedding venue can be transferred to another hotel, but the food in another hotel is more expensive, and this hotel is unwilling to make up the difference. Subsequently, the reporter and Ms. Wang came to the hotel together. Ms. Wang called a manager. The manager said that this happened because the last staff member left without handing over the work.

Ms. Wang told the manager that if the hotel didn't make up the price difference of the dishes, she asked them to refund the hotel deposit and wedding money and make some compensation for themselves. The manager said that her request was too much. Finally, after discussion, the manager agreed to change the wedding banquet to another hotel.

This incident also tells us that hotels are not necessarily reliable, and there may be various mistakes. Of course, it doesn't mean that a small hotel is good. Small hotels are sometimes even more outrageous and unreasonable. In fact, this hotel can help Ms. Wang Change arrange the wedding banquet in a hotel with the same price at that time, so that it won't take so long to negotiate, and it will also lose her reputation. When choosing a hotel for a wedding reception, you must also choose a hotel with a good reputation, because a new person booked a hotel, and as a result, the hotel could not hold a wedding and refused to refund the deposit. A big event was originally made unpleasant by the hotel.