Company growth process model paper 1
19__, _ _ Tourism Group started from a county government guest house, and after 23 years of historical baptism, it has formed a well-known enterprise with many projects such as hotel industry, real estate industry and building materials industry in China. In _ _ _, we catered to the group's strategic expansion plan and entered Hainan Island, which is known as an international tourist island. The first branch of Kaiyuan Property was established in Haikou, the capital of Hainan, and the property service contracts for the second office area of Haikou Municipal Government, Yangtze River Chess Bay and Wanhai Apartment were successfully signed, and the second office area of Haikou City was successfully delivered. I remember that Mr. Xie Jianjun, the general manager of the property company, once had an important instruction: Haikou Branch must provide good service and excellent service to make Kaiyuan Property famous in Hainan Island. Now we can proudly say that we have lived up to General Xie's expectations! Of course, this is the joint efforts of our brothers and sisters in Haikou Branch.
I remember when I first moved in, the brothers in the security department ate and lived on the construction site every day. We don't have a bed, but we sleep on the floor. There is no canteen, we eat lunch boxes sent by colleagues, and there is no good transportation. We insisted on walking and had no time to take a bath, so we had to put up with the bad smell. Especially the head of our security department, every time people don't arrive, they smell first. Doesn't he want to take a shower? No, he has no time; There are also beautiful women in our customer service department, who have just reported for duty and are engaged in intense work. They check the key, open and lock the door every day. In order to sort out the keys, they labeled the key ring, strung it online, and accidentally stuck it in their hands, but never complained. One day, a customer service girl was really tired when she was stringing keys and wanted to lie down. It's true. He is really tired. Fortunately, he has a pistachio. He said, come and lie on me, and everyone present burst into laughter. The fatigue of the whole body is temporarily relieved. In fact, I also said in my heart, I am so tired, and I want to lie on your big leather sofa. Through the unremitting efforts of the customer service department, 2500 rooms and 7500 keys were delivered without any mistakes! And our facilities department, a market of 340,000 square meters. We completed all the takeover acceptance within 65,438+00 days. I have to say that this is a miracle! Behind the miracle is their efforts. For example, in order to complete the acceptance, it is 12 at night, and almost everyone's feet are swollen and their eyes are red. That's not pink eye, it's staying up all night! A colleague in the facilities department was exposed to the bone when he took over to check whether the windows of the room were intact. He didn't even say anything and went to work as usual the next day. This is our Kaiyuan spirit. In order to ensure the dining of 3,500 civil servants and all the staff in our hospital, the restaurant entered the field work under the condition that the kitchen construction was not completed and the water and electricity were abnormal. They work overtime every day and are under too much pressure. Here I want to say, brothers and sisters in the restaurant, you have worked hard!
In the past six months in Haikou, our team has gone through a long and tortuous road, accompanied by light, laughter and tears. Along the way, we have had hardships and helplessness, but we Kaiyuan property owners are indomitable, and we pay attention to the efforts of generations. As a kaiyuan person, we will face different things every day and have many feelings, among which the ups and downs are songs that serve the master. "Treat people with sincerity and do things with heart", everyone in Haikou Branch of Kaiyuan Property is using practical actions to verify this sentence, and our sincerity is exchanged for the sincerity of the owners. A thoughtful greeting will bring a knowing smile; A small move will get the host's heartfelt thanks.
We are doing ordinary and great things every day. We spend every day in the ordinary and noble. We are often moved and warmed by every little thing. Even a knowing smile, an encouraging word and a simple action make us feel gratified. Even if you are tired and wronged again, you feel that your contribution is worthwhile. "Service work is like an echo wall, and your smiling face is not unrewarded. When you face the work happily, the work can also give you happiness in return. We serve every owner with sincerity and touch every owner with our sincerity. " This is our Kaiyuan people.
Model essay on company growth process II
For ten years, I have been sharing weal and woe with the company.
Ten years, with a flick of a finger.
1996 with the establishment of Taizhou company, I entered the business hall of Jingjiang electric power company, and it has been 10 years. In retrospect, it seems as if it was yesterday.
In this decade, we are full of passion, writing our passionate youth with affection and sweat, and will be persistent and
Try to be in an ordinary position. For more than ten seasons, we have witnessed the growth of the company.
1997, the business hall of the company was formally established. Its establishment has made the long-cherished wish of power enterprises to "enter the door once, find one person and do one thing" come true in the business hall. I remember when I first came here, the old masters reminded me that the business hall, as the window of the power industry directly facing the society, represents the image of the enterprise in every word and deed, and it takes good temper and patience to do a good job. Especially in the face of customer dissatisfaction, we should patiently explain to customers. In order to create a good corporate image, at work, I try my best to serve every customer and give customers a bright smile is the beginning of my work. At work, I often tell myself that we should exchange our love for the comfort of our customers and standardize our behavior with the motto "Your satisfaction is my wish".
I remember one day in the hot summer, a customer came to the business hall angrily. He said that his monthly electricity bill was less than 100 yuan, but last month it was as high as 300 yuan. However, there is no new electrical equipment at home. He thought the power supply department had made a mistake and demanded an immediate refund. After the customer explained the reason, I quickly contacted the meter reader. After inspection, it was found that his refrigerator was aging, and he used 3 to 4 kWh of electricity a day, which caused the electricity bill to soar. The gentleman was embarrassed after hearing this, apologized for his rudeness and thanked us in turn. He said, "I was wrong just now. If you don't help me find the reason in time, maybe my aging refrigerator will continue to consume electricity. " Thanks to our joint efforts, the business hall has won many honors since its establishment, and was named as "civilized demonstration window", "youth civilization number" and "standardized service of urban power supply business window" by East China Network Bureau for the first time.
In _ _ _ _, with the improvement of socialist market economy and the further deepening of power system reform, the social relations in power marketing have become increasingly complicated, and problems such as electricity fee collection, electric energy stealing, electric shock accidents, and destruction of power facilities have become increasingly prominent, which require the guidance, standardization, restraint and guarantee of the power sector according to law, and should be judged according to the power supply contract. Therefore, signing a good power supply contract is an important measure to reduce risks.
The year _ _ is a new challenge for me. I changed from my business position to contract management of power supply and consumption, and my job position has changed, but my work enthusiasm has not diminished. I think that many effective administrative regulations implemented by power enterprises under the long-term planning system have been abolished, which has caused some vacuum and blank in the management order of power supply and consumption, leading to out of control. One of the more feasible ways to make up for and optimize management is to sign a power supply contract. After taking over this work, I earnestly implemented the new model text of the power supply contract of the provincial power company and implemented it as required. In recent years, labor mobility has become increasingly frequent, and some foreign natural users have disappeared after owing money. Even if power supply enterprises want to take legal measures, the electricity bills they owe will become headless debts because there is no object to collect debts. In view of this phenomenon, in practical work, whenever I sign a contract with these users, I always adhere to the principle, strictly control the signing, and ask such users to provide appropriate guarantees, master their necessary property status, and avoid the phenomenon that users who owe money are missing and have no way to collect debts. In the past four years, there has never been any dispute or breach of contract between the power supply and demand sides I have handled.
In _ _ _, I served as the monitor of the company's "95598" customer service center, and switched from the business front desk to the telephone service behind "95598". At first, I thought that the customer service center was nothing more than answering the phone, which was very easy. After nearly a year's work, I gradually realized the true meaning of "95598", which is a bright sign for the public.
At work, I persistently adhere to the service promise of "as long as you call, I will do the rest", and have created a good image of "invisible scenery, audible beauty". There are many customers who don't understand the power policy, and some even say rude words. After receiving such a call, I will patiently help them solve their problems until the customers are satisfied. In August this year, due to the continuous high temperature, the electricity load remained high, and several residential quarters experienced load switches tripping, fluorescent lamps not working, and large-scale power outages due to low voltage in thunderstorm weather. At this time, the customer service center calls one after another. In the face of busy phone calls, my colleagues and I take emergency plans to troubleshoot and comfort customers, tirelessly explain to customers and seek their understanding. At the same time, we put ourselves in the customer's shoes. If there is no electricity at home, we are anxious for customers and send them the best comfort. If we can't handle the situation, we will report to the leader immediately and use our own care and patience.
In the spring and autumn of 10, I often work hard with gratitude to the company and understanding of customers, even if it is wronged. Because, I deeply love electric power enterprises, love this cause and love our customers. In this ever-changing era, it is this enterprise that provides me with a stage to show the value of life. On this stage, no matter in the past, present or future, I will devote myself to my ordinary post and grow together with the company.
Model essay on the growth process of the company 3
The enterprise grows with me, and I walk with the enterprise-Gao Qianyun
Spring flowers and autumn fruits, time flies. Nanjing pharmaceutical industry group has gone through 10 years and developed into a super-large state-owned enterprise. The industrial group directly controls two listed companies, Nanyao and Jinling Pharmaceutical, and owns a number of R&D institutions, pharmaceutical manufacturers, pharmaceutical wholesale enterprises and retail chain pharmacies. For three consecutive years, it has been ranked among the top pharmaceutical enterprises in China 10, and now its main business income is several times that of more than 3 billion yuan before 10. If pearls are used to string together the changes and progress made by the group's enterprises 10, it will be a glittering color chain.
As a newcomer, I think I am lucky. In 2008, he joined the Baixin Pharmacy of Nanjing Medicine, a subsidiary of Xingye Group, and completed the transformation from a student to an enterprise employee, thus starting a new life journey. It is the enterprise that gives me a stage to display, so that I can keep learning, exercising and growing in my work. Everyone in the enterprise is a member of this big family, and the enterprise is our job and our cause. Although everyone's post and ability are different, I think that as long as I spare no effort to dedicate my wisdom and strength, on the basis of doing my job well, I try my best to help others and do my part for the enterprise, it is already the best reward for our big family.
Since joining this enterprise, I have deeply felt that there are managers who have guidance and help and care about the improvement of my comprehensive quality; There are masters who inherit my experience and help me grow; There is a harmonious atmosphere of mutual support and help. Through continuous study and summary, I gradually grow into a person needed by the enterprise.
Under the guidance of Baixin spirit of "service creates famous brand and creates famous brand service", I gradually understand the true meaning of service. Whenever I put on my work clothes and start a day's work, I smile. I really like my career, because it serves "health and beauty", and I am proud that I am a member of Baixin. I smile at every customer every day. When a customer comes to the store with a disease, a smile will make him feel more cordial, and his arrival just shows his trust in us. Smile, like a bud in bud, is refreshing. Will make people feel warm, a smile will make people feel sincere, a smile is a silent language, it is the beginning of communication, a smile is worth a thousand words, in order to truly achieve heartfelt service. This is the service concept of Baixin, which has been deeply affecting me and is also the standard of my service.
For people, the greatest happiness and happiness is to dedicate their spiritual strength to others, and so is Baixin people. We exchange our true feelings and love for customers' recognition of "Baixin loves the people and Baixin is for the people". We can help customers establish a correct concept of drug use, guide customers to use drugs rationally, safely and scientifically, and enhance people's awareness of self-protection. This is the responsibility of every baixin person. My colleagues and I are dedicated and selfless, with hard work in exchange for customers' smiles, with scientific knowledge to guide customers to use drugs rationally, and with sincere service to make customers feel our "confidence"!
Tian Xingjian, a gentleman strives for self-improvement, and what he needs in his work is the perfect combination of knowledge, perseverance and sweat. It is Baixin that has cultivated my work style of seeking truth from facts and pioneering. With the continuous development of knowledge economy, society will need more compound talents with outstanding majors and high comprehensive quality. I will continue to improve myself in an all-round way with an encouraging and enterprising attitude.
Based on the enterprise, serve the society, create benefits for Baixin and contribute to the society. I will continue along this road and contribute my strength to Baixin. And I believe that Baixin's road will go further and further, and we will fly higher and higher under its guidance! Let us * * * wish: Baixin's tomorrow will be more brilliant!
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