Customers who miss the official holiday of the hotel generally don't need to lose money. Hotels need to provide cleaning services. If you don't explicitly ask for compensation in an obvious location or before moving in, it will be deemed that the accommodation fee paid includes the related bed sheet cleaning fee.
Where do consumers complain about cheating in physical stores?
1. If consumers are cheated in physical stores, they can complain to the industrial and commercial departments or consumers' associations. The complaint telephone number is 123 15.
2. After accepting the complaint, the industrial and commercial authorities or consumers' associations will collect evidence and then deal with it.
3. Legal link: Article 39 of the Consumer Protection Law. Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:
(1) negotiate with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(3) complain to the relevant administrative department;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
I hope the above content can help you. Please consult a professional lawyer if you have any other questions.
Legal basis: Article 1 of the Consumer Protection Law.
This Law is formulated in order to protect the legitimate rights and interests of consumers, maintain social and economic order and promote the healthy development of the socialist market economy.
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The rights and interests of consumers in purchasing, using commodities or receiving services for daily consumption are protected by this law; Matters not specified in this Law shall be protected by other relevant laws and regulations.
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Business operators shall abide by this law when providing consumers with the goods or services they produce and sell; Where there are no provisions in this law, other relevant laws and regulations shall be observed.