Basic computer operation knowledge, such as startup and shutdown.
Daily maintenance of computers, such as how to deal with crashes.
Operation of the general cashier system. Such as: how to brush the membership card for discount settlement.
Specifically,
Check gfd and standardize his post.
A) Check the daily activity report carefully.
B) Find out whether there is a VIP or hotel reception room for reservation or check-in.
C) Understand the meeting information and check the number of meeting rooms.
D) Read the log book carefully, understand the items to be completed in the last shift, and then sign and do it.
E) Check the records of key collection and return of each department and classify the keys.
F) Check the booking status of the day, and enter the booking into the computer to find out the booking status in recent days.
G) check the room status to ensure that the room status is correct.
H) Check the guests who left the store that day and inform the cashier.
I) Issue meal vouchers according to the list of overnight guests, and issue meal vouchers for overnight guests with breakfast.
J) Confirm that hotel guest information and room rate have been completely and correctly entered into the computer.
K) If the guest changes rooms, confirm that HSKP has been informed and the computer information has been changed. Take back the key and issue a notice to change rooms.
L) Has the call-up time requested by the guest been notified to the switchboard?
M) Make oral and written handover with colleagues in the middle class, and get in touch with the next class at any time.
N) Sort out the booking records of the day and find out the situation of selling the house the next day.