With the close international communication, more and more foreign guests visit our country. How to greet foreign guests is a very important task.

Welcome means that in communication, under the condition of prior appointment, the host sends a special person to the place known by the visitor to wait for the arrival of the other party. In general, the welcoming ceremony includes the following contents:

First, the two sides met warmly.

The second is to present flowers to the guests. The sender of flowers should usually be a young woman or a young pioneer. If there is more than one guest, flowers can be presented to each guest one by one, or only to the host or guest couple. When presenting flowers to guests and couples, you can present flowers to female guests first, or to male and female guests at the same time.

Third, the host meets the other staff of the guest. According to the convention, the host should accompany the guest of honor to the host's main welcoming staff and introduce them to the guest of honor one by one according to their duties. Then, the guest of honor will accompany the host to the queue of the main guests and introduce them to the host from high to low according to their position.

Fourth, the host accompanied the guests to meet the welcoming team.

In the welcome work, we should make necessary preparations in advance, so as to be prepared.

1 Grasp the basic situation: Be sure to fully grasp the basic situation of the welcome object. Personal information of guests, especially the guest of honor. Such as name, gender, age, native place, nationality, unit, position, professional title, education, degree, specialty, specialty, preference, writing style, popularity and so on. If necessary, we also need to know their marriage, health status, political orientation and religious beliefs. When you know the specific number of guests, you should not only be accurate, but also focus on who is in charge of the other party, how many couples there are among the guests and so on. Did the guest have any official visit records before? If the guests, especially the main guests, have visited before, they should pay attention to consistency in the reception specifications. When there is no special reason, it is generally not appropriate to rise and fall at will when welcoming guests. Guests can report their plans, such as the purpose of the visit, the itinerary of the visit, the requirements of the visit and so on. On the premise of what we can, we should take into account the special requirements of the guests and take care of each other as much as possible.

Make a specific plan: Make a detailed welcome plan, which will help to avoid omissions and reduce twists and turns in the reception work and make it go smoothly step by step. According to the usual practice, it should at least include the welcome mode, transportation, accommodation, work schedule, entertainment activities, sightseeing, talks, meetings, gift preparation, expenses, reception, accompanying personnel and other basic contents.

As far as welcoming guests is concerned, the reception should be prepared first, and the most important thing is five points. That is, the first is the welcome mode, the second is the welcome staff, the third is the welcome time, the fourth is the welcome place, and the fifth is the means of transportation.

Welcome mode: Do you want to hold welcome activities and how to arrange them? How to carry out welcome activities? Be sure to carefully select the welcoming staff, limit the number of people, have similar identities, and clarify the responsibilities. In the welcome work, whether the on-site operation is appropriate is the key link.

Time problem:

1 Both parties shall clearly agree in advance.

Reconfirm the guests before and after departure.

3 Arrive at the welcome place in advance.

Location problem:

1 vehicle stop. For example, airports, docks, railway stations, long-distance bus stations and so on.

Provide temporary accommodation for guests. Such as hotels, restaurants, hotels, guest houses and so on.

3. A fixed place for hosts' parties to welcome guests. Such as squares, halls, and so on.

Outside the host's office. For example, at the gate of government compound, office building, office, living room and so on.

The first three types of places are mostly used to welcome tourists from different places. One of the squares is mainly used to welcome distinguished guests. The fourth location, that is, outside the office, is mostly used to welcome local visiting guests.

Confirm the identity of the guest. There are usually four methods available.

1, use the stop sign. When using the stop sign, the sign should be regular and neat, and the handwriting should be big and clear. Don't scribble on the paper. Try not to write in black and white, which makes people feel unlucky. There are four main ways to write the specific contents of the stop sign: first, warmly welcome Comrade XXX; Second, warmly welcome guests from a certain unit; Third, warmly welcome guests from a certain unit to give guidance; Fourth, warmly welcome guests from a certain unit to visit.

2. Use the welcome banner.

3. use the ID badge.

4. Introduce yourself. On the premise of convenience and practicality, the above four methods of confirming guests can be used interchangeably.

Politeness: When greeting guests, the most important thing is to do the following four things.

1 is to shake hands with the guests warmly;

2. Take the initiative to greet the guests;

3. Answer the guest's questions;

4. Serve the guests well. After receiving the guests, the welcome staff should take the initiative to carry the luggage for the guests when they step out of the welcome room. However, there is no need to "do it for the coat, bag or password box in the guest's hand".