Current location - Plastic Surgery and Aesthetics Network - Wedding supplies - What is the responsibility of the operation department?
What is the responsibility of the operation department?
1. According to the needs of brand promotion and customer experience, plan and implement a series of online and offline special events, marketing and brand activities to promote the sharing and dissemination of high-quality content.

2. Write the activity plan, implement the promotion activities, coordinate the activity resources as a whole, summarize and evaluate the activity effect and optimize it.

3. Responsible for the planning and implementation of the customer community, and fully responsible for the creation of community content and community atmosphere, and create a highly sticky community.

4. Continue to tap customer needs, explore the operation mechanism to better meet customer needs, integrate various internal and external resources, enhance the activity and viscosity of paying attention to customers through continuous operation means, stimulate customer participation and enhance industry influence.

5. Explore and interact with core customers, maintain community activities, interact with customers and keep in touch, and create topics of interest.

6. Assist other departments to complete customer demand and behavior analysis, functional research, theme planning, etc., to enhance customer experience and brand communication.