1, Standing: Standing: The hostess stands in an OR shape, with the heel of her left foot close to the center of her right foot.
A. The hostess's feet stand in a "D" shape or a "V" shape, and the heel of her left foot is close to the center of her right foot, which is 35 degrees. Hands naturally hang down on the abdomen, and the right hand is placed on the left hand. The angle between the feet is 35-45 degrees. Hands naturally hang down on the abdomen, and the right hand is placed on the left hand. The male greeter stood with his feet shoulder-width apart, his legs straight, his hands behind his back and his right hand behind his left hand. ?
B. The male greeter stands with his feet shoulder-width apart, his legs straight, his right hand behind his hands and his left hand behind his back.
2. Leading: When leading, make an inner gesture: the right arm naturally bends to the height of the chest and naturally bends.
A. Make the gesture of asking questions when leading: naturally bend your right arm, lift it to chest height, straighten your fingers and put your fingers together, take the elbow joint as the axis, palm up, point to the target, and don't use too much force. Keep your fingers together and straight, point to the target with the elbow joint as the axis, and don't use too much force.
B. When leading the guests, walk sideways about 1.5m on the left side of the guests, and at the same time observe whether the guests keep up with them from the corner of their eyes. Look back from time to time to signal whether the guests are following. When walking, turn around to signal the guests from time to time, and remind the guests to walk slowly when going up the steps or turning.
C. follow four principles when greeting: women first, men later, old first, young later, guests first, and masters later. Say hello first and follow four principles: women first, men first, old first, young first, guests first, and so on. When carrying luggage or heavy briefcase, if the other party refuses to help again and again, please ask the guest for advice.
D. Ask the guest for advice when he has luggage or a heavy briefcase. If the other party refuses to help again and again, there is no need to ask again and again. Everything of the guests should be handled carefully. You don't have to ask again and again, you should handle everything carefully. During the peak meal period, the restaurant has no vacancies for the time being. Please apologize to the guests and explain the situation.