The telephone number 12345 is generally set by the municipal people's governments in different ways according to different local conditions, generally including the telephone number 12345 and the network number 12345.
Statistics on the answering situation of Xining municipal government hotline in September 2022;
1.In September, 2022, the city's "12345" hotline received 48,765 calls (4,856 calls1piece, 204 mayor's mailbox), an increase of 6,494 cases compared with August, and the manual connection rate was 89%.
2. Among them, 34,935 cases consulted, 80 19 cases asked for help, 4,435 cases complained, 42 cases suggested 175 cases thanked, and 65,438 cases failed.
3. This month, 35,674 pieces were directly handled and transferred to 1309 1 piece. Closed 13087 pieces, with a closing rate of 99.97%. *** 12848 pieces were satisfied with the transfer result, and the satisfaction rate was 98. 14%. To undertake the item 1 transferred by the Network Information Office of the Municipal Party Committee, and the item 1 has been completed, including the item 1 involving noise problems.
For the above contents, please refer to Baidu Encyclopedia-12345 government service convenience hotline, Xining Municipal People's Government-September 2022 municipal government public telephone work bulletin.