After dialing 123 15, if you need to complain or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.

In addition, there is a charge for calling 123 15. Consumer complaint cases shall be under the jurisdiction of the administrative department for industry and commerce where the operator is located. For example, if a merchant needs the area code where the merchant is located in a different place, it is+123 15. Before the end of 2020, the original complaint hotlines for industry and commerce, quality inspection, food and drug, price and intellectual property were 123 15, 12365,123/kloc-0, 12358, 60.

Specific requirements for calling 123 15

1. When your rights and interests are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce.

2. When your rights and interests are infringed in the process of consumption.

3, when you find fake and shoddy goods and manufacturing fake and shoddy goods "dens".

4. When you find false advertisements, cheat consumers; Please call 123 15 to report the complaint, and we will help you mediate the dispute. If violations are found, we will investigate and deal with them according to law.