The document period begins with contacting the customer and ends with the customer signing the contract and determining the basic form and preliminary idea of the wedding. The specific contents include the following:
1, contact information:
Prepare at least two wedding planning brochures. In order to retain customers, we will focus on promoting the planning creativity and strong execution ability of our hotel, and at the same time grasp the basic information of the target customers (wedding time, customer personality characteristics, preferences, etc. ), introduce the service price range according to customer demand and affordability, and provide on-site creativity according to customer demand as much as possible to gain customer trust.
2. Creative planning case:
According to the needs of customers after the first contact, provide a written creative plan within 48 hours, cooperate with marketing and follow-up, and pay attention to the needs of bride customers in the follow-up process. (The contact period is also the customer's choice period. In the meantime, we will try our best to show our strength and attract customers to sign the bill.
3. Quotation:
When submitting a creative proposal, submit a basic quotation to the customer. The content of the quotation needs to give a basic explanation of each amount, including the basic material price. If the customer intends to outsource other items such as restaurants and drinks, it should also be included in the quotation (note: consider how to reflect the combined marketing and highlight the high cost performance of the product package).