According to Article 25 of Chapter III of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, business operators sell goods through the Internet, television, telephone and mail order. Consumers have the right to return goods within seven days from the date of receipt without giving reasons, except for the following goods: fresh and perishable; Digital goods such as audio-visual products and computer software downloaded or unpacked by consumers online; Deliver newspapers and periodicals. In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase are not returned without reason. The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.

If there is a special agreement on the return of clothes, there is no reason to return them. Generally, you need to have quality problems to return the goods. Scope of Three Guarantees of Clothing:

1. Within seven days after purchase, clothes that have not been cut, worn or washed in the elevator are all substandard;

2. Opening the package, we found that the clothing was seriously split, deformed, uneven in dyeing color, obviously damaged and greasy;

3. Within seven days after purchase, the clothes were seriously discolored and deformed during the first normal washing.

Second, the shopping mall clothes return method

1, returned on the spot. If the buyer only looks at the color and style of clothes in the mall and buys them on the spot, and has paid for them, but finds that the workmanship is not fine or the quality is not very good, the buyer can ask for a return on the spot. In this case, the seller will return the goods.

2. Normal procedural law. General shopping malls support reasonable returns. That is, the buyer bought clothes and went home to try them on, and found that they didn't fit or had quality problems. Under the condition of not exceeding a certain period, the buyer can take the shopping receipt and clothes (clothes can't be washed or have been deformed too much) to the mall to ask for a return. In this case, the seller will give a return or exchange.

3. Law on the Protection of Legal Rights and Interests. As long as the money goes into the seller's pocket, it is difficult to take it out now. If you encounter an unreasonable seller, you will not be refunded or exchanged. It is recommended that the buyer take up legal weapons and call 12345 through legal channels to protect their rights and interests. Many times, the seller will naturally return the goods to you in order to protect his reputation.

Third, the basic rights of consumers.

1. The right to safety refers to the right of consumers to protect their personal and property safety from damage when purchasing or using goods or receiving services, including two aspects: one is the right to personal safety, and the other is the right to property safety.

2. The right to know is the right of consumers to know the real situation of the goods they buy or use or the services they receive.

3. Independent choice means that consumers have the right to choose their own goods or services.

4. The right to fair trade refers to the right of consumers to obtain fair trade such as quality assurance, reasonable price and correct measurement when purchasing goods or receiving services.

5. The right to claim compensation according to law refers to the right of consumers to claim compensation according to law when they suffer personal or property damage due to purchasing or using commodities or receiving services.

6. The right to consultation and the right to know are a consumer right derived from the right to know. Refers to the right of consumers to obtain knowledge about consumption and consumer rights protection.

7. The right of association according to law refers to the right of consumers to establish social organizations to safeguard their legitimate rights and interests.

8. The right to maintain dignity refers to the right of consumers to have their personal dignity and national customs respected when purchasing goods or receiving services.

9. The right of supervision and criticism refers to the right enjoyed by consumers to supervise goods and services and protect consumers' rights and interests.

The above is the legal knowledge about whether clothes can be returned after purchase according to the Consumer Law. To sum up, we can know that after buying clothes, as long as the elevator is not cut, taken off or washed, it can generally be returned within a certain period of time. If you have any other legal questions, please consult our lawyer.