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How to treat the hotel forgetting to hold a wedding banquet?
This should be the irresponsibility of the hotel. After all, Ms. Wang confirmed it repeatedly before getting married, also to prevent accidents, so Ms. Wang will confirm it repeatedly. However, just when Ms. Wang came to the hotel to get married, she was told that there was no such wedding reception. Originally, this matter was the responsibility of the hotel, but the hotel staff passed the buck and even ignored it directly.

If the network is not developed now, then the hotel's attitude must be very poor. After many times of coordination with the hotel, Ms. Wang also evaded the importance and even ignored it. Ms. Wang originally wanted the hotel to refund the deposit and give herself some compensation, but the hotel did not agree. And at that time, the hotel staff was obviously shirking their responsibilities. Meanwhile, Ms. Wang asked the hotel to find a wedding venue for herself.

Although the hotel staff agreed at that time, because of the price difference, Ms. Wang needed to compensate herself, but Ms. Wang naturally disagreed. After all, this is the hotel's fault, and the hotel should take full responsibility. Fortunately, after things fermented, the hotel was forced to finally change a hotel for Ms. Wang, and the difference was borne by the hotel.

For Ms. Wang, after all, getting married is a major event in life, and the invitation to the hotel has been sent out. When I finally went, I was told that there was no wedding reception. And because of the change of hotel staff, there was an error in the handover, which will lead to such a thing. For Ms. Wang, this is not her responsibility. After all, she has confirmed it several times, and the hotel staff also guaranteed that there is no problem.

Due to the fault of the hotel staff, Ms. Wang has no wedding venue, and the hotel should take full responsibility. Fortunately, Ms. Wang successfully held a wedding in another hotel and is currently negotiating compensation with the hotel. However, it is disgusting that the hotel shirks its responsibility and fails to solve it for customers in time. It can be seen that the service of this hotel is not so good.