Domestic express delivery companies mostly use centralized consignment, that is, the goods are delivered to the agency, and the agency will handle consignment with the airlines to transport air goods. Its workflow can be divided into the following steps. \x0d\( 1) After receiving the air express, the receiving outlets will run to the distribution centers in their respective regions within the specified time. \x0d\(2) The origin distribution center sorts the goods corresponding to the destination and determines the total delivery volume and the number of outer packages corresponding to the airport. \x0d\(3) The distribution center of origin reserves the shipping space with the air agent and delivers the air cargo to the air agent. \x0d\(4) After receiving the booking data from the originating distribution center, the airline agent shall book the shipping space from the airline according to the requirements of the distribution center. \x0d\(5) After the airline approves the cabin, the airline agent shall hand in the airport master bill 3 hours before the departure of the corresponding flight and pass the security check 2 hours before the departure. \x0d\(6) The airline agent will hand over the corresponding airport data to the originating distribution center, and the originating distribution center will send the corresponding data to the destination distribution center. \x0d\(7) After the goods arrive at the destination, the air agent will temporarily collect them. \x0d\(8) After receiving the forecast, the destination distribution center will send someone to pick up the goods within 2-3h after the plane lands. \x0d\(9) After receiving the goods, the consignee shall first check whether the goods information is consistent with the information sent by the originating distribution center, and report any discrepancy immediately. \x0d\( 10) After the goods are checked correctly, they are sorted by the destination distribution center, and then transported to various delivery points to arrange delivery. \x0d\ According to the different states of the goods at the delivery place and the receiving place, the whole workflow can be divided into two processes: departure and arrival. \x0d\ 1。 Departure \x0d\ Departure refers to the process that goods are registered from the temporary warehouse at the place of departure and sent to the destination. In this chapter, it refers to the process that goods are sent from the distribution center at the place of origin to the distribution center at the destination. \x0d\ In this process, the goods flow direction is: receipt of income scanning; 4 sorting; Small parts collection; Loading and leaving the station; Forward to the airline agent; Issue a forecast. \x0d\ 1。 Receiving Scan \x0d\( 1) After receiving the air express, the receiving outlets will run to the distribution centers in their respective regions within the specified time. \x0d\(2) Departure liaison of the originating distribution center pays close attention to the real-time cargo information forecast sent by outlets, makes statistics and forecasts of cargo volume, and reserves shipping space for air agents according to the standard route plan. \x0d\(3) The originating distribution center receives the express delivered by outlets, and checks whether the weight, size and packaging of the express meet the requirements of air transportation, and whether the express carries contraband, etc. If unqualified express mail is found, it should be returned to the outlet for tally in time. \x0d\(4) Check whether the word "HK" is written on the single side of the express delivery, and if not, make it up. \x0d\(5) The people's station scans the qualified express delivery, and uploads the number of scanned packages to the system (including the large package data of the package collection operation) for the inbound dispatcher and the operator of the destination distribution center to check. \x0d\2。 Sorting Packages \x0d\( 1) The infield operator will sort the unpacked express according to the destination network. When sorting, all documents and small pieces must be put in baskets. \x0d\(2) Pack small pieces and send them to the same destination. Prepare container bags in advance according to the specifications of airline containers, and indicate the destination name or code and blockade number on the corresponding container operation label. \x0d\(3) After scanning the container operation label number, start scanning the express mail belonging to the container bag one by one, and put the scanned express mail into the container bag, that is, container scanning. When the container is full, write down the number of containers on the container operation label. \x0d\(4) Tie the bag mouth and the container operation label tightly with the sealing device, and save the information just scanned in the scanning gun. \x0d\(5) Sort the packaged and scanned express mail to the designated area, and prepare to load it out of the station. \x0d\3。 \x0d\( 1) Make a bus stamp, and indicate the name of the bus destination on the stamp. \x0d\(2) Scan the bar code of the car seal label, and scan the large pieces and container packages one by one when they leave the port, and scan them one by one. Pay attention to handle with care when loading, and don't throw it away. Heavy goods, bulk goods and container bags should be placed near the carriage door. \x0d\(3) After all outbound express shipments are loaded, immediately clean up the job site and check whether there are any express shipments missing. After confirming that no express mail is lost, the shuttle bus driver locks the car, and the operator indicates the number of loaded pieces (that is, the total number of large pieces and container bags on the car) on the car seal, and then seals the car for shipment. \x0d\(4) The driver departs from the distribution center to the airport at the specified time and delivers the goods to the air agent. \x0d\(5) After the vehicle is dispatched, the scanner shall immediately upload the data of the scanning gun just used to the system. \x0d\4。 Delivery to air agent \x0d\( 1) The departure liaison officer makes a delivery forecast based on the delivery information, and the delivery driver handles the delivery according to this forecast. \x0d\(2) The delivery driver shall go through the delivery formalities at the designated delivery place within the specified time, including handing over the basic freight information such as the total number and weight, determining the basic aviation information such as flight number and flight bill of lading number, and filling in the handover form in a standardized manner. \x0d\(3) The delivery driver shall supervise the air freight agent to receive the goods properly and obtain the delivery certificate at the destination station. \x0d\(4) The delivery driver must return to the origin distribution center within the specified time after delivery, and hand over all documents related to delivery to the departure liaison. \x0d\5。 Publish forecast \x0d\( 1). The departure liaison officer will inquire and confirm the frequency, date, departure or arrival time of the loaded flight, and confirm the actual delivery of the delivered goods. \x0d\(2) If the flight is abnormal, it should be delivered in time through the agent. If there is a flight to pull the cabin, start the alternate flight plan and notify the relevant departments in time so as to make preparations. \x0d\(3) After the goods are delivered smoothly, the departure liaison meeting of the distribution center of the origin will release the goods information forecast in the system. \x0d\ II。 Inbound \x0d\ inbound refers to the process that goods arrive at the temporary warehouse of the receiving place from the place of departure, and in this chapter, it refers to the process that goods enter the destination distribution center from the distribution center of origin. \x0d\ In this process, the goods flow direction is: receiving the forecast, arranging the driver to pick up the goods, scanning the goods in the station, unpacking and sorting, loading the goods out of the station, and sending them to subordinate joining points or secondary stations. \x0d\ 1。 Receiving Forecast \x0d\( 1) The arrival liaison of the destination distribution center always pays attention to and receives the cargo information forecast sent by the distribution center of the origin in the system. \x0d\(2) According to the forecast content of the distribution center system at the origin, the warehousing liaison officer sorts, classifies and proofreads the forecast information and the bill of lading according to the delivery point, and makes the delivery forecast sheet. \x0d\(3) The arrival liaison will hand over all delivery vouchers and delivery forecast forms to the delivery personnel, and arrange the corresponding delivery personnel to carry out delivery tasks. \x0d\(4) When there are abnormal conditions such as cabin pulling, delay and cancellation of the inbound flight on that day, the inbound liaison officer shall notify the departure station of the flight and send a copy of these conditions to the quality control, customer service center and other relevant personnel. \x0d\2。 According to the delivery forecast table, arrange the delivery personnel of \x0d\( 1) to deliver goods at the designated place within the specified time. \x0d\(2) When picking up the goods, you must check the basic information such as flight number, bill of lading number, number of pieces, weight and outer packing. Check the quantity and completeness of the goods according to the delivery forecast table. \x0d\(3) When the goods are found to be damaged or lost, the consignee shall immediately negotiate with the carrier, issue a certificate of damage or loss, and notify the arrival liaison of the distribution center; In the process of picking up the goods, if there are any abnormal situations such as pulling the goods, delay, no bill of lading, no bill of lading or no bill of lading, the consignee shall immediately feedback the information to the arrival liaison at the airport. \x0d\(4) After receiving the abnormal information fed back by the dispatcher, the liaison officer at the port of entry and exit must immediately feed back the abnormal situation to the flight department or the branch of the distribution center at the place of origin, track the abnormal situation and report the abnormal situation of the system at the same time. \x0d\(5) After ensuring that all the goods have been loaded, the consignee closes and locks the car door, affixes the automobile seal, and returns to the distribution center within the specified time. \x0d\3。 After warehousing scanning \x0d\( 1) picks up the goods and returns to the distribution center, the picker gives the goods to the scanner, counts the total number of pieces, and the infield operator unloads the car. If there is any damage or missing parts in the delivery process, the delivery staff should show the abnormal goods certificate issued by the airport freight department and other transportation units to the entry-exit liaison, which will be filed and marked in the system. \x0d\(2) When the bus stops, the infield operator goes to check whether the bus blockade is complete, and asks the driver for the bus seal \x0d\ sign to check whether the blockade number is consistent with the number marked on the seal sign. If not, check with the driver in time. \x0d\(3) When unloading, the infield operator should check the quantity of goods and the integrity of outer packaging according to the forecast content, and scan the express goods in the station. After unloading, you need to enter the car for inspection to ensure that there is no missing express mail. \x0d\(4) When scanning the express mail, the scanner should check whether the outer package of the express mail is in good condition. In case of damage, the scanner should weigh and verify the weight marked on the waybill, take all-round photos of the express mail and register relevant information. \x0d\(5) After unloading the vehicle, check whether the number of express shipments scanned by the scanning gun is consistent with the number marked on the seal and the number predicted by the system \x0d\. If not, you need to upload the abnormal situation within 2 hours after scanning in the station, and list the detailed bill number at the same time. \x0d\4。 Unpacking Sorting \x0d\( 1) The infield operator determines the priority order of express sorting according to the difference of the departure time of the shuttle bus at the outlets, and carries out preliminary sorting. When sorting, all documents and small pieces must be put in baskets. \x0d\(2) Confirm whether it is necessary to open the container bag. Before unpacking, confirm whether the blockade of the container bag is complete, whether the blockade number matches and whether the container bag is in good condition. If there is any abnormality, immediately check the quantity of goods in the bag and the packaging of the goods. If the quantity is incorrect or the package is damaged, please contact the operating unit of the previous link immediately. \x0d\(3) The infield operator turns out the inside of all unpacked container bags to confirm that they are completely empty. After removing all identification labels, empty container bags must be folded neatly and put into the designated material area for safekeeping. \x0d\(4) The infield operator subdivides the express mail into designated areas according to the sorting scheme of the distribution center, carries out container operation on the express mail about to leave Hong Kong, and indicates the information on the label, ready to load it and leave the station. \x0d\5。 Loading outbound \x0d\( 1) According to the sorting scheme, the outbound express is loaded on the designated bus. Pay attention to handle with care when loading, and don't throw it around. Heavy goods, bulk goods and container bags should be placed near the carriage door. \x0d\(2) If the shuttle bus is loaded with express mail sent to multiple locations, the infield operator shall use nets or other auxiliary equipment to separate the express mail from different destinations, so as to facilitate the unloading of the next link by the operating unit. \x0d\(3) At the same time of loading, "outbound scanning" shall be carried out for express mail piece by piece and bag by bag. Immediately after loading, clean up the job site and check whether there is any express mail lost. \x0d\(4) After confirming that no express mail is lost, the driver of the shuttle bus locks the car, and the operator uses the lock switch bolt. \x0d\(5) The infield operator makes the bus seal label, scans the label number, records the number of packages loaded by the vehicle, the number of container bags, and the number of car seals on the label, and gives the label to the driver. \x0d\(6) The bus driver leaves the distribution center at the specified time and drives to the next distribution center or distribution network. \x0d\6。 Send it to the subordinate joining point or secondary station \x0d\( 1) to receive the forecast and arrange the bus to stop. \x0d\(2) Bus stops, weight check and seal check. \x0d\(3) Arrange employees to unload and sort.