What is the mayor's hotline?

1, the mayor's hotline is an important channel for the government to keep close contact with the masses and solve problems for the people, accept the criticisms, suggestions and supervision of the masses on government work, and coordinate and solve the difficulties and problems encountered by the masses in their daily lives;

2. 12345 generally refers to the public service platform built by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , and not just the phone12345;

3. Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations;

4. 12345 Hotline: According to the principle of "if you are in harmony, you will answer", it will classify and integrate the non-emergency government hotlines set up by all levels and departments to provide business inquiries, consultation, complaints, help, public services, opinions and suggestions collection, opinion polls and other services to the public;

5. The work of 12345 hotline shall be supervised by NPC deputies at the corresponding level and democratic supervision by CPPCC members, and the operation of 12345 hotline and the handling of various departments shall be submitted as required, and it shall be made public to the public through appropriate means and voluntarily accepted by the society;

6, comprehensive use of system supervision, written supervision, special supervision, instruction supervision and other ways to urge and urge the organizer to handle. Through all-round supervision and various forms of supervision, we urge all units to earnestly perform their duties and ensure that the masses demand that "everything is echoed and everything is implemented."

Legal basis: Article 101 of the Constitution of People's Republic of China (PRC), local people's congresses at various levels elect and have the right to recall governors and deputy governors, mayors and deputy mayors, county heads and deputy heads, district heads and deputy heads, township heads and deputy heads, and mayors and deputy heads of the people's governments at the corresponding levels. Local people's congresses at or above the county level elect and have the right to recall the director of the supervisory committee at the corresponding level, the president of the people's court at the corresponding level and the procurator-general of the people's procuratorate at the corresponding level. The election or removal of the procurator-general of a people's procuratorate shall be reported to the procurator-general of a people's procuratorate at a higher level for approval by the Standing Committee of the people's congress at that level.