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What is the reason why the credit card was refunded successfully but the money didn't arrive?
The arrival time of credit card is mainly based on the processing time in the bank. Generally, the refund period is within 1- 15 days, and the refund will generally arrive within 3-7 days. Returns the credit card refund path according to the original path. If there is something wrong with the original route, the credit card will show that the refund was successful, but the money has not arrived yet. It is necessary to check whether the arrival time of the credit card exceeds the specified time, and the arrival time of the holiday may be delayed, so it is best to check the status of the credit card bill. If the user does not receive the refund within 15 working days, you can contact the bank credit card center for details. In most cases, a successful credit card refund will restore the credit limit in real time. If the user spends the corresponding amount after the refund, there will be the illusion that the account has not been received, and the user needs to log in to the online bank to inquire about the specific consumption bill.

If the status of the bank card is abnormal, the bank card will be rejected and automatically returned to your account balance. Therefore, users need to query the posting status of the original fund route in time. If the user pays the refund by installment with a credit card, the installment amount and handling fee paid will be fully refunded. The money paid by the credit card can offset the current debt. Under normal circumstances, the funds will be returned smoothly on the same day, no later than the next day.

If you find that the credit card refund is successful, but it hasn't arrived yet, then you don't have to panic. You can operate as follows:

1. Check whether the specified arrival time is exceeded. The arrival of the holiday may be delayed. It is best to check the credit card bill;

2. If the account is not received within the specified time and the credit card bill cannot be found, you can call the credit card customer service for help.

According to the provisions of Articles 19, 20 and 145 of the General Principles of Civil Law, minors over the age of eight are persons with limited capacity for civil conduct, and the recharge behavior of small online games implemented by them is valid, but the recharge reward behavior of large online games without the consent or ratification of legal representatives is invalid.

The Supreme Law promulgated "Guiding Opinions on Several Issues Concerning the Proper Trial of Civil Cases Involving COVID-19 Epidemic (II)", which stipulates that: if a person with civil capacity is restricted from participating in online paid games or "rewarding" on the live webcast platform without the consent of his guardian, the people's court shall support him if the guardian requests the Internet service provider to return the money.