The woman immediately called the police, but the solution given by the police was to take judicial procedures, so the woman took a local company to court and had the above-mentioned results. Personally, I think it's because the news media reported it, especially not telling all the details. If the woman did not handle this business in the mobile company, she handled these businesses in other business departments authorized by the mobile company.
Probably a private business department changed the contract agreement signed by this woman without authorization in order to complete its own performance. This way, the woman will not be responsible for this contract, and she can negotiate with the mobile company to refund the money she has to pay. This private business department will bear legal responsibilities, and the operating companies in this area should also bear corresponding regulatory responsibilities.
I think this incident should enable local mobile companies and relevant regulatory authorities to introduce a series of policies to stop this chaos. There will always be such a phenomenon, that is, signing contracts on behalf of guests and then asking them to pay more. In this case, this woman knows how to use legal weapons to safeguard her legitimate rights and interests, which is a correct choice. We should consider everything first. If the fault is not your own, it should be.