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As a wedding planner, how to communicate with new people (customers)
The information of the newlyweds (customers) includes (the name of the newlyweds, the date of the wedding, the number of participants, whether the venue and hotel for the wedding ceremony have been reserved, the colors that the newlyweds like, the most important thing is the wedding feeling that the newlyweds want, the newlyweds' own psychological budget for the wedding, and so on. However, please note that you must avoid asking new people some sensitive questions. In the initial communication, we should fully understand the needs of newcomers (customers) and work out a wedding planning scheme and preliminary budget according to their needs.

After you have made a plan and a preliminary budget. The second communication with the new person (customer) is generally the part of communicating the details and highlights of the planning case. Try to describe your whole planning case in simple language. Take the highlights as the theme of this communication, listen to the feelings of the newlyweds (customers) as much as possible, and don't impose your own ideas or ideas on the newlyweds (customers) to make them feel disgusted. We must grasp the second communication with newcomers (customers), let newcomers (customers) relax their vigilance against you, narrow the distance between you and newcomers (customers), and let newcomers (customers) have trust in you, thus promoting the probability of trading.

In the first two communications, you have basically understood the needs of newcomers (customers) and revised the preliminary plan and budget according to the needs of newcomers (customers). Next, how to speed up the transaction of this order, the general newcomer (customer) will ask the planner to give him all the planning cases (detailed planning cases, processes and so on). But there is no sign of signing a contract and paying the advance payment. Then, it is necessary to properly remind or guide.