First, the preparation before the call
1. Recruitment information of packaging enterprises. After receiving the phone call, candidates will generally check the record of their resume delivery. Good recruitment information will increase the chances of candidates participating in the interview.
2. Prepare the information of relevant positions and industry companies before telephone interview (communication).
3. Read the resume of the applicant in detail and mark the key information that needs further understanding or confirmation.
4. Be prepared to be questioned and rejected.
5. Design a few words that can ease the atmosphere and guide the candidates.
6, telephone notification time skills:
A. For those who voluntarily submit their resumes, they have made clear their intention to choose a job and are ready to participate in the company interview at any time. Communication can be made by telephone 1 1 am or 17 pm. Send an email or text message in time after the appointment interview. It should be noted that the speech speed is moderate and you are willing to be positive. Just describe the company name and address clearly.
B, passive, refers to the network search resume, headhunting recruitment. This kind of person's intention to apply for a job is not clear, or even has no intention. It is best to communicate by phone after 18, so as not to disturb the normal work of others, but also to ensure a short communication time. When you call them, you must have a clear outline and pay attention to introducing the company, position and position development prospect in communication. Introduce the highlights of the company as clearly as possible, which will attract passivity so as to continue the topic in the future. After the telephone communication is completed, send a message to passively convey the company information and release the information. This kind of person usually needs to read the email after the first call. At this time, the content of the email is very important. If the content of the email is well written, the second communication will be logical. In fact, it means how to make people read your email from unintentional to intentional.
Second, the precautions during the call
1 First of all, say hello and ask if it is convenient to make a phone call now.
2. Introduce yourself and the company, and briefly describe the advantages of the company.
3. Indicate the source of information and the position to be recruited. Nowadays, many candidates are looking for jobs, and when necessary, they will submit resumes and briefly introduce the job content. By doing so, the applicant's memory is aroused, his trust is gained, and his attention when answering the phone is improved.
4. Appropriately praise candidates in terms of academic qualifications and work experience, and increase the recognition of candidates for the company.
5. Inform the other party that they have passed the resume screening, so that the candidates feel that the recruitment of the enterprise has certain thresholds and formal processes, and further increase the candidates' recognition of the enterprise.
6. Pay attention to listening in communication, and share or discuss your opinions with the other party appropriately.
7. Invitation: provide 1-2 time for selection, and inform the other party of at least two interview times for selection, so that the other party can feel the attention of the enterprise.
8. After determining the time, at the end of the phone call, repeat the interview time and reach a psychological contract with the applicant.
Third, the work to be done after the phone call.
Send a text message or email to the other party after the call, and send an email or email to inform the other party of the interview time, place, driving route, company name and contact person. Including the company profile, job title and related information, and leave a telephone number, so that the notified object can call for consultation if there is any ambiguity. Having a formal invitation will make the candidate feel valued.
The attitude of HR on the phone can largely determine whether the job seeker will come for an interview in the end, and these key points and details can better reflect the professionalism and professionalism of HR, which will make the candidates feel happy and rewarding in communication, and will certainly be a successful HR self-marketing process.
Fourth, HR recruitment telephone invitation speech
Voice 1:
Hello, sir/madam!
This is the human resources department of the company. I received your resume on the talent network. The position we are looking for is a beautician. I want to make an appointment for an interview with you in our company. Is it convenient for you to write down the address of our company?
The detailed address of our company is: (If the other party is inconvenient to record, can you say so? Sir or miss, after a while, I will send the address of our company to your mobile phone, please check it, thank you! )
Speech 2:
Hello, who are you? Really?
This is? Human resources department of the company, are you there? Month? Did you send us your resume every day to apply for the position of beautician (or get your resume by other means)?
Have you found a suitable job now? If someone else is already taken, just say? Sorry to bother you, bye? )
We invite you for an interview. Month? Sunday morning? Is it convenient for you to come to the company?
Where is our position? Can you accept it? Arrive? Stop and get out of the car? Our company is next to it.
Would you please get ready for the interview? Certificate? Certificate?
If you can't arrive at the company on time due to temporary special circumstances, please try to contact us in advance.
What is my name? , then can you still get in touch? Miss, what's the company phone number? .