1. Plate: It is said that it is a plate with rotten valley logo, with waterproof coating on it, and there is no other brand. In fact, the worst core board is used, and the logo of rotten valley is true, but what's the use of your logo? The plate is not load-bearing, and my decorator told me not to press the cupboard door, which is easy to collapse)
2. Desktop: Very advanced desktop, resistant to high temperature and oil pollution. (No picture, no truth, I will send pictures of macular infiltration later)
3. Warranty: 10 year warranty, and any damage will be replaced free of charge. After I installed it, I said that my basin was too heavy and the countertop was crushed. They didn't guarantee it, but only repaired the cabinet itself. )
The first pit: the deposit is not refundable.
Lz paid a deposit of 2000 on the same day, dear friends, this is the first pit. Their deposit is not refundable. I don't want them to do it before I measure it, because their quotation is so wonderful. Non-standard size is 65438+ 0.5 times of standard size. Either your cabinet is very regular and made according to the standard size, then it's ok. If not, it's over. It's ridiculous. You can buy solid wood at the same price outside. They said they didn't have to do it, but the deposit was non-refundable. Great! So lz fell into a deeper pit.
The second pit: repeated home measurements failed.
After paying the deposit, lz made an appointment with the master to take measurements, and a young man came. I was at work, not at the scene, but the decorator was there. Later, the decoration master said that this young man knows nothing. Then I received the drawings, Emma, and sure enough! The designer moved my two-trough big vegetable basin to the corner, and then designed a hanging cabinet for me where I didn't want it. I don't want drawers and microwave ovens. Then I went to the salesman in Rotten Valley and urged a skilled master to measure the size. Sure enough, the skilled master came, but he was a skilled master who made wardrobes.
The second master came to the door, gave the measured design drawings, and came to the door twice. I don't want to say anything about it. Finally, I finalized it. My hanging cabinet is completely non-standard, so rotten valley gave me an astronomical figure. After lz was shocked, I resolutely decided that as long as rotten valley helped me to make a good cabinet. 3 m basement, 1 ten thousand yuan. Barely acceptable, and then lz went out to find a very reliable young man himself. He said he could help me find a plate like rotten valley, which was made exactly the same. In retrospect, I really should have done all the cabinets for him, and lz wouldn't have to be so bad next.
The third pit: the basin is not installed at your own risk.
In other words, lz is also a creative person. It tickles me to see that people in Japan and Europe are using white cast iron pots. Male ticket immediately said, buy buy to buy! After measuring the size of rotten valley three times, I sent the official instructions of Kohler cast iron basin to the sales. Is it because I am too tall? Or the leader of your smart kitchen doesn't know what casting is! Iron! Basin! After I paid the full amount, the seller said that I should provide the opening size of the basin, and I could install it at home 20 days after I got the size. I said no problem, because Kohler's basin has specially punched paper, so just punch it according to the size of the paper (Kohler is so humanized and convenient). I was busy at work and didn't have time to send the paper to their shop, so I had to sell it to my house to get it. The seller said no, they have Kohler next to the rotten valley. I'll just go to the store and ask. So I started a long waiting journey.
The fourth pit: the installation is delayed for at least half a month, regardless of the sales manager.
It's time to install. I called the sales staff happily. He said it wouldn't be so fast for at least half a month. I said why, and he said that the order was delayed because I didn't have the size of a water spray. I said, didn't you say you could go to Kohler to get the size yourself? Then he said that there was no way, so he asked me to call the installation department myself. I said, isn't this order for the sales manager from beginning to end? He said no, he said that the installation department didn't listen to him, and users needed to communicate themselves. Then I patiently called the installation department, and his reply was the same as that of sales, at least half a month. I said there is no way out, it must be solved within the day after tomorrow. There's nothing I can do. lz has to say, I work in the media, too. I'll post everything from measurement to design and construction on the Internet, as well as Weibo, WeChat and forums, and then I'll call 12345 to complain about you. How's it going? Do you think such a request is too much? Let me tell you, not at all. They finished my 3-meter cupboard in one day. Speaking of this, they finally paid attention to it and installed it at home the day after tomorrow. It turns out that I won, but I didn't.
The fifth pit: the console is too high.
On the day of cabinet installation, we found that the operating table was 93 cm from the ground, which was 83 cm according to ergonomics. So we contacted the sales, and the sales said that the designer had resigned. Damn it, good job! I also feel that I should resign. Such a black-hearted enterprise has no future unless it resigns. Finally, I contacted the resigned designer, but I was helpless. 93 cm, chopping vegetables didn't give me strength. We have to come down. The installation master said that this problem can be solved, that is, the mesa needs to be cut on site. I said cut quickly, but the master said no. Who will pay for this cutting? Then contact sales and designers quickly. They said it was not their responsibility. No one will pay. Rotten valley company is not responsible either. Half filled that day, the master left. Finally, I said, I'll pay. There is only one requirement. Fix it! I really don't want to have any contact with anyone in the rotten valley, and my heart is extremely closed. A few days later, the master came, cut the countertop and installed it. Here comes the problem. I said, why do you play so much? ! ! ! !
The sixth pit: the basin is too heavy and collapses the countertop.
As I said before, I bought a cast iron basin, which is of course heavier than an ordinary basin! Didn't I give you instructions before? Now I say that the basin is heavy and the countertop is going to collapse? Why didn't you tell me before that your board couldn't bear the load? What are the consequences? Of course, you are conceited. The salesman drew me a picture and asked me to go outside and buy a shelf to support the basin. Lz was furious and said, I'll tear you all down and get a full refund! ! ! You're driving me crazy! ! ! Finally, after several times of communication, my only thought is that I don't want to see any more rotten things. Take them all away! ! ! My bottom line is that even if this 10000 yuan is wasted, I will take all your things from my house. Then broadcast live on the whole network to let everyone know how bad you are! ! !
Finally, the installation master of rotten valley brought me a shelf from the outside and charged me 200 yuan in cash. Help me install it. I asked the chef who installed cabinets, and he said that many people in Blue Valley had resigned. This kind of enterprise can make people think that there is water leakage under the pots they install. Later, my decoration master said that the installer's screws were not tightened, and then he applied a lot of glass glue to me. This can be used. The salesman of rotten valley gave me a maintenance phone number, and he said that he could find them if there was anything. Do I dare to find you again? Rotten valley, the leader of smart kitchen life!
Although you can fool, you still charge a high fee; Although your material is poor, it doesn't bear the weight. Although your design is not good, you still say that it is not your responsibility; Although the deposit is not refundable, it is still extra.