1. You can call 123 15 to report complaints to consumers and the national Internet platform.
2. You can complain to the relevant administrative departments such as the Market Supervision Administration and the Housing Authority.
3. If the complaint negotiation is still unresolved, the parties may also apply for arbitration or bring a lawsuit to the people's court according to law.
1. The prosecution process for non-refunding the deposit is as follows:
1, confirm the defendant; You can print the household registration certificate at the police station where the other party's household registration is located;
2. Write a civil lawsuit; The complaint shall specify the identity of the parties, the claims, the facts and reasons;
3. Submit litigation and evidence; Submit claims and evidence to the filing court of the people's court. After the case is accepted, the people's court will issue a Notice of Acceptance of the Case and a Notice of Obtaining the Certificate, and notify the payment. If the legal fees are not paid in accordance with the provisions within seven days, the people's court will rule to dismiss the prosecution;
4. proof; After placing a case on file, the people's court may specify a time limit for adducing evidence, requiring all evidence materials to be submitted within the time limit, and the evidence submitted after the time limit shall not be cross-examined;
5. Opening a court session; After the people's court files a case, it will arrange the date of hearing and notify the parties in advance;
6. Listening; In turn, it needs to go through the procedures of verifying the identity of both parties, informing the parties of their litigation rights and obligations, asking the parties whether to apply for withdrawal, starting court investigation, giving evidence and cross-examination, asking judges, debating in court, presenting final opinions, court mediation and sentencing.
Second, what is the deposit?
A deposit is a certain amount of money or substitute paid as a guarantee before the conclusion or performance of a contract.
The party paying the deposit is called the deposit payer, and the party accepting the deposit is called the deposit receiver.
Third, the contract deposit.
Contract deposit, often coexisting with an appointment contract, refers to the deposit paid to ensure the formal conclusion of the contract before the contract is concluded. The conclusion of a contract needs a process, which involves an offer and an acceptance. Sometimes this process is very short, but in some cases, this process may take a long time, especially for some civil transactions with large bids. Both parties have made necessary preparations for concluding the contract, and have basically reached an agreement on the contents of the contract. However, due to some uncertain circumstances, the contract has not been concluded, and the parties are unwilling to commit to the conclusion of the contract, so they use the deposit to realize mutual trust between the parties, so as to finally conclude the contract and complete the transaction.
Four. Agreed payment
The agreed deposit is the deposit for the establishment of the contract and has the same effect as the delivery of the goods in the contract. (Because there is no "deposit penalty", it is actually a non-debt guarantee. Article 1 16 of the judicial interpretation stipulates that if the parties agree to take the payment of the deposit as an important requirement for the establishment or entry into force of the main contract, if the party paying the deposit fails to pay the deposit, but the main contract has been performed or completed, it will not affect the establishment or entry into force of the main contract.
legal ground
People's Republic of China (PRC) Civil Procedure Law
Article 123 When a lawsuit is brought to a people's court, copies shall be submitted according to the number of defendants.
If it is really difficult to write a complaint, it can be made orally, which will be recorded by the people's court and the other party will be informed.
Article 124 A complaint shall contain the following items:
(1) The name, sex, age, nationality, occupation, work unit, domicile and contact information of the plaintiff, the name and domicile of the legal person or other organization, and the name, position and contact information of the legal representative or principal responsible person;
(2) Information such as the name, gender, work unit and domicile of the defendant, and information such as the name and domicile of the legal person or other organization;
(3) the request and the facts and reasons on which it is based;
(4) Evidence and its sources, names and residences of witnesses.