The contract signed between the hotel and the consumer clearly stipulates that "the deposit is not refundable", mainly to avoid the losses that consumers may bring to the hotel if they unilaterally terminate the contract for personal reasons. If there is no special reason, it is difficult to refund the deposit. But there are exceptions: for example, newcomers cannot perform the contract due to force majeure (serious illness, traffic accidents, etc.). ), the hotel should refund the deposit. Deposit means that one party pays a certain fee to the other party to ensure that its behavior will not harm the interests of the other party. If damage is caused, he can pay the expenses according to the facts or make compensation separately. After the legal relationship between the two parties does not exist and there are no other disputes, the deposit shall be refunded. The deposit is replaceable. Generally speaking, one party submits a substantial subject matter for the other party. In order to ensure that the delivered subject matter can be returned, the other party is required to pay a considerable amount of deposit. When the contract cannot be fulfilled, the confiscation of the deposit as a way to solve the contract reflects the protection of the interests of the party who has not paid the deposit. Deposit, also known as deposit in practice, mortgage risk, etc. It means that the parties agree that the debtor or the third party will pay a certain amount to the creditor as a guarantee for its performance of the debt, and the deposit will be returned or deducted when the debt is performed; When the debt is not performed, the creditor can be paid in priority. The person who pays the deposit is called the grantor, usually the debtor or a third party. The person who receives the deposit is called the mortgagee, and he is a creditor.