1, good opening remarks
Sales is not about talking about you in Kan Kan, but about making every sentence valuable, especially at the beginning. Whether it's face-to-face conversation or telemarketing, your words will always come first. Your opening remarks also determine whether it is necessary for customers to continue to communicate with you. A good salesman will constantly optimize his own text and have different versions of the text to deal with different customers.
2. Take the initiative by asking questions.
One of the great skills of sales is to grasp the initiative of sales by asking questions, which can guide customers' attention and let them go in the direction we want. Of course, customers need to feel comfortable when asking questions.
3. Don't be stingy with praise
One of the weaknesses of human nature is to like compliments from others. Everyone has something to boast about. A salesman can successfully approach customers by making good use of this psychology of customers, and it is easy to gain customers' goodwill and increase the chances of success. Of course, praise is not just flattery. What you need is a reasonable object, the right time, the right words, so that customers can feel your inner praise.
4, for the sake of customers, speak from the standpoint of customers.
How many salespeople are busy all day without any results? Why? It is very important that sellers are full of their own interests and how to sell things, never considering whether customers need them or not, and never helping customers solve problems. Such sales will naturally not be praised and welcomed by others.
Mistakes that salespeople should avoid.
First, not confident enough.
If you don't believe in yourself, who else will?
Second, I am not confident in the products I sell.
If you don't even believe that the products sold by your company are the best, then your performance will definitely be poor.
Third, there is no detailed sales plan and target.
If you don't have a long-term, medium-term and short-term plan to define "what you want" and "how to get what you want", you can't achieve the set goals.
Fourth, laziness and insufficient preparation for sales.
As a salesperson, if you can't motivate yourself and make full preparations, you will never surpass yourself. If you don't have a strong desire in your heart and don't make any preparatory work, you will never succeed.
I don't know how to accept rejection.
Many times people don't reject you, but reject the products or services you sell. Even if you refuse, it is normal, and if you don't refuse, it is not normal. Why should customers accept you?