1. The flexible business hours of the flower shop can meet the needs of customers at different times; Flower shop decoration inspection can provide consumers with a good shopping environment and make consumers feel more happy; Flower shops serve the community, allowing consumers to enjoy faster service.
2. To run a flower shop, the variety must be complete. After the consumer's needs are met and it is convenient, he will come again next time. As an operator, we should constantly improve the level of floral art to adapt to consumers with higher and higher appreciation level. Flower shops pay attention to learning and accumulating knowledge and skills, communicate with peers, and selectively participate in various short-term training and learning according to their own economic situation in order to absorb the strengths of others. Innovation is mainly reflected in floral design, which is also the source for flower shops to establish service brands and create their own characteristics.
3. The service of flower shop runs through the whole business process, which is directly related to whether there are "repeat customers" and market share. When our consumers consume flowers, most of them don't understand flower language. Therefore, flower shops should guide consumption, and in addition, in order to meet the individual needs of a few consumers, they should arrange halls for them and carry out floral design. After-sales service is mainly reflected in imparting knowledge of maintenance and freshness to consumers, visiting customers frequently, controlling customers' new consumption needs and new trends, and replacing new flowers for customers with leasing business in time.