2. Personnel Administration Department-employee recruitment, management, training, attendance management, salary and welfare management, company system workflow formulation, company activities, company qualification management (such as business license, health permit, etc.). ), all kinds of documents and archives management, as well as the reception of company leaders or foreign leaders.
3, the finance department, this need not be elaborated, as the name implies.
4. Marketing or Development Department and R&D Department can also be called business centers, which are used for the development, innovation, expansion and sales of various businesses of the company.
5. The cleaning department is responsible for managing the cleanliness of the company and restaurants.
6. If it is a hotel level, there is a special room management.
7, customer service department, specializing in handling complaints, suggestions and return visits,
That's about it. It depends on your development direction. According to the development requirements of your company's business, many departments can be established. Don't worry, just set up the necessary departments.
This is copied from a friend of mine who works in personnel. Can be combined for reference:
Front desk:
Receive reservations, individual passengers, receive teams, handle inquiries, store luggage, handle reservations and handle complaints. Some hotels also list cashier at the front desk as normal management.
Requirements: technical secondary school degree or above, with regular facial features, male 172CM, female 160CM or above, no obvious scars and visible tattoos, basic knowledge of English, naked eyes 1.2 or above, fluent expression, alert eyes and ears. Age: about 20-28 years old, generally over 28 years old, all of them turn to the backstage to make an appointment.
Housekeeping department:
Cleaning rooms, routine maintenance, booking meeting rooms, arranging venue layout, checking in and checking out, booking flowers, cleaning linen, etc.
Requirements: Waiters should be above junior high school, legal citizens, without disabilities, male 170CM, female 158 or above, and can bear hardships. Domestic Clerk: Require high school education or above, be able to operate computer, be proficient in typing and office operation. , fresh and straight appearance, and must be female. Age: 18-38 years old
Food and beverage department:
It is divided into Chinese food, western food and Japanese food, which are combined into one department. Usually, it is an independent management and accounting department, which is responsible for taking orders for banquets, booking conference rooms, arranging venues and ordering takeout groups.
Requirements: I only say employees, male 170, female 158cm or above, graduated from junior high school, with good looks, no disability, no visible tattoos and smooth expression. Age: 18-25 years old.
Entertainment sector:
Accept birthday \ wedding \ festive karaoke box reservation, personal performance venue arrangement \ wine service, song-ordering flower basket reservation and other services.
Requirements: I don't know, this department is entertaining, such as the invisible tattoo mentioned above, which is not required by this department, as long as the department manager interviews. Strong endurance, good looks, cheerful and outgoing personality are required, and there is no rigid requirement for academic qualifications.
Security department:
There are two kinds of insurance: internal insurance and external insurance. There are no obvious regulations on personnel. Usually it is a shift system. Sometimes it's sunny outside, and sometimes the air conditioner is on in the lobby. Responsibilities are vehicle arrangement, emergency handling in case of emergency, monitoring and surveillance, and employee safety training.
Usually male, veterans are preferred, with good looks and no disability. Vision 1.5, but physical strength is required. Interviews are usually defined by how many seconds there are in 100 push-ups and 100 meters sprint.
Age: 18-38 years old.
Sales department:
To sell any products that can be rented or operated in the hotel, contact the main person in charge of the travel agency \ company and bring the driver. The sales department also organizes and arranges regular hotel marketing activities and makes group reservations.
Requirements: Have hotel working experience, understand the internal operation of the hotel, be handsome in appearance, fluent in expression, extroverted and fluent in expression, and have technical secondary school education or above. Age: 18-38.
Personnel department:
Responsible for personnel recruitment and dismissal \ induction training, coordinate with the labor department, and regularly track whether all hotel personnel regulations are closely related to the labor law. Responsible for personnel promotion, personnel attendance, etc.
Requirements: Must have at least 2 years hotel working experience, computer skills, personnel experience, college degree or above.
Finance department:
Responsible for the hotel's income and expenditure, but also manage the daily work of cashiers arranged by various business departments.
Requirements: major in accounting, local employees are preferred. I know about most hotels, and employees who graduated from foreign accounting majors generally don't take the hotel exam. Usually, ladies are preferred.
Logistics department:
It is divided into infirmary, washing department and staff canteen.
The requirements of the staff canteen in the infirmary are not explained here. The washing department is responsible for washing, ironing and folding linen in the hotel. Employees, ordinary workers in society, graduated from primary school, can bear hardships.
Administrative department:
It is usually the highest decision-making department of the hotel, responsible for hotel administrative regulations, participating in personnel transfer and overall planning, reviewing sales and marketing plans, and exercising the power of general manager.
Requirements: All managers have working experience as managers in relevant departments.
Engineering department:
Responsible for the maintenance of hotel facilities.
Requirements: major in mechanical engineering, with relevant engineering management experience is preferred. Male worker 18-40 years old.
Purchasing department:
An independent accounting department, which is linked with the logistics department and managed by the finance department, serves the material procurement of various business departments.
Requirements: Experience in purchasing, local people are preferred.