1. Complaint channel If a newcomer has booked a photography package online, he can complain to the platform first and find a solution. You can also complain to local wedding-related associations to safeguard your rights and interests. If there is no relevant local association, the parties can call 123 15 to make a complaint. Whether it is a telephone complaint or an online complaint, it is ok.

2. Scope of Acceptance Among the complaints about wedding pits, there is a general scope of acceptance. Acceptable situations include unsanitary clothes, delay in business, and problems in personnel handover, all of which can be complained. If the purchased goods exceed the shelf life, the merchant is no longer liable for breach of contract, which is unacceptable. Pay attention when new people complain.

Second, the wedding photos are not satisfied with the refund method

1. Invisible consumption Many newcomers are dissatisfied with wedding photos because they have invisible consumption or compulsory consumption when taking pictures. At this time, we can refer to Article 8 of the Consumer Protection Law, stipulating that consumers have the right to know the real situation of goods and services. If you are not satisfied with the final product and the contract says that you are not satisfied with the remake, the newcomer has the right to ask for a remake.

2. Malicious procrastination If a new person orders a wedding photo, the merchant maliciously delays the time of taking a photo or filming, which is a breach of contract. If the merchant temporarily replaces the staff, there is a situation of shoddy, which is also a breach of contract. According to relevant regulations, businesses must perform relevant services as agreed, otherwise newcomers have the right to complain.